Senior Manager, Workplace Engineering

As the M365 Platform Owner, you will: Strategic Leadership Define and execute the roadmap for Messaging and Collaboration technologies across the enterprise. Serve as the primary owner of the Microsoft 365 platform, ensuring alignment with business goals and user experience expectations. Partner with Security, Compliance, and Infrastructure teams to ensure secure and resilient collaboration services. Platform Management Oversee the administration and optimization of Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Viva, and related services. Manage licensing, capacity planning, and service health across the M365 ecosystem. Lead incident response and root cause analysis for messaging and collaboration-related outages or performance issues. Innovation & Modernization Drive adoption of new M365 features and capabilities, including Copilot, Loop, and Viva modules. Evaluate and implement third-party integrations and automation to enhance collaboration workflows. Stay ahead of Microsoft roadmap changes and proactively plan for feature rollouts and deprecations. Governance & Compliance Establish and maintain governance policies for Teams, SharePoint, and Exchange (e.g., naming conventions, lifecycle management, retention). Ensure compliance with data protection regulations and internal policies. Collaborate with Legal and Risk teams on eDiscovery, litigation holds, and audit requirements. Team & Vendor Management Lead a team of engineers and administrators supporting M365 services. Manage vendor relationships, including Microsoft Premier Support and third-party solution providers. Provide mentorship and career development for team members. Qualifications & Requirements Required Experience 8 years of experience in IT infrastructure or collaboration technologies, with 5 years focused on Microsoft 365. Proven leadership in managing enterprise-scale M365 environments. Deep expertise in Exchange Online, Teams, SharePoint Online, and OneDrive. Experience with Microsoft Entra ID (Azure AD), Intune, and Power Platform is a plus. Skills & Competencies Strong understanding of M365 architecture, licensing models, and service dependencies. Excellent communication and stakeholder management skills. Ability to lead cross-functional initiatives and influence at all levels of the organization. Analytical mindset with a focus on continuous improvement and automation. Certifications (Preferred) Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Messaging Administrator Associate ITIL Foundation or equivalent process knowledge Undergraduate degree in a related field or the equivalent combination of training and experience. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests. This website uses "cookies" to distinguish you from other users. A cookie is a small file of letters and numbers placed on your computer or device. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and services. The cookies are stored locally on your computer or mobile device. To accept cookies you can continue browsing as normal. Or you can go to our Privacy Policy to read more information and learn how to change your preferences.