Operations Coordinator

The Vanderblue Team is seeking a highly organized, detail-oriented, and proactive Operations Coordinator to support daily operations, represent the team at the front desk, and provide administrative support to the company's CEO. This role is critical to the team’s first impression, office functionality, and overall efficiency. The Operations Coordinator serves as the hub of the office—managing incoming communication, maintaining a polished workspace, and acting as an extra set of hands on leadership initiatives, making it an excellent opportunity to gain broad exposure to the real estate business.

Key Responsibilities:

Executive & Leadership Support:

• Provide administrative support to the CEO, primarily focused on email management and calendar scheduling.
• Collaborate with leadership and team members on projects that improve systems, processes, and the overall team experience.
• Support client care initiatives, including sending note cards, gifts, and other thoughtful touchpoints, with an emphasis on quality and consistency rather than volume.
• Assist with planning and execution of client-facing and team events such as happy hours, community events, and client appreciation events.
• Gain exposure to multiple aspects of real estate operations, making this a strong learning and growth role.

Office Coordination & First Impressions:

• Act as the go-to person for general office needs, troubleshooting issues and maintaining smooth daily operations.
• Serve as the first point of contact for all in-office visitors, ensuring a warm, professional, and welcoming experience at the front desk.
• Manage day-to-day office upkeep, organization, and presentation to ensure the space is always client-ready.

Communication & Lead Intake:

• Handle all incoming phone calls to the team, routing calls appropriately and providing excellent first-touch service.
• Respond to and triage inquiries from the team’s website and other incoming lead sources, ensuring timely follow-up or handoff.
• Maintain professionalism and brand consistency in all verbal and written communication.

Required Qualifications:

• Strong organizational skills with exceptional attention to detail.
• Professional, polished communication skills and comfort interacting with clients, agents, and vendors.
• Ability to multitask, prioritize, and adapt in a fast-paced environment.
• High level of reliability, initiative, and problem-solving ability.
• Proficiency in Microsoft Office Suite and Google Suite.

Preferred Qualifications:

• Minimum of 2 years of experience in the real estate industry.
• Experience handling inbound calls and lead intake.
• Familiarity with real estate CRM systems and basic marketing tools.
• Background in office coordination or operations support.

Why Join the Vanderblue Team?

• Be part of a high-performing, collaborative real estate team known for excellence and innovation.
• Play a visible role in daily operations and leadership initiatives.
• Gain hands-on exposure to all facets of a successful real estate business.
• Grow in a supportive, fast-paced environment with opportunities to learn and advance.

If you are detail-oriented, service-driven, and enjoy being at the center of a team’s operations while learning the real estate business, we encourage you to apply!