What are the responsibilities and job description for the Front Office Coordinator position at The US Oncology Network?
Overview
We’re Hiring: Front Office Coordinator
📍 Southern Cancer Center – Springhill Hospital
Do you love keeping things organized, helping people, and being the calm in the middle of a busy medical office? Southern Cancer Center is looking for an experienced Front Office Coordinator to oversee Front Office operations at our office at Springhill Hospital.
This role is perfect for someone who thrives on multitasking, enjoys working with patients and providers, and takes pride in keeping operations running smoothly behind the scenes.
Responsibilities
What You’ll Be Doing (aka: Your Superpowers)
The Work Environment
At Southern Cancer Center, we care deeply about our patients—and our people. You’ll join a team where compassion, collaboration, and professionalism come together to make a real impact every single day.
💙 If you’re ready to be part of a mission-driven organization where your skills truly make a difference, we’d love to meet you.
We’re Hiring: Front Office Coordinator
📍 Southern Cancer Center – Springhill Hospital
Do you love keeping things organized, helping people, and being the calm in the middle of a busy medical office? Southern Cancer Center is looking for an experienced Front Office Coordinator to oversee Front Office operations at our office at Springhill Hospital.
This role is perfect for someone who thrives on multitasking, enjoys working with patients and providers, and takes pride in keeping operations running smoothly behind the scenes.
Responsibilities
What You’ll Be Doing (aka: Your Superpowers)
- Keep our front office running smoothly by coordinating with clinical and billing teams
- Act as a key connection point between patients, providers, and staff
- Help ensure month-end close tasks are completed accurately and on time
- Support reimbursement processes by following company policies and procedures
- Review attorney and medical record requests to ensure proper authorization and documentation
- Oversee insurance verification and patient financial counseling so patients fully understand their financial responsibility
- Make sure authorizations are obtained promptly—no delays here!
- Review charges and encounter forms daily for accuracy and completeness
- Stay up to date on healthcare and billing trends to keep our processes sharp
- Support and uphold Southern Cancer Center’s Compliance Program and Code of Ethics
- High school diploma or equivalent (required)
- At least 3 years of medical office experience
- Strong organization and communication skills
- A team player who’s detail-oriented and patient-focused
- Someone who takes ownership, follows through, and enjoys helping others
The Work Environment
- Office-based setting within Springhill Hospital
- Frequent interaction with patients, providers, and team members
- A fast-paced but supportive team environment where what you do truly matters
- Long periods of sitting and computer work
- Occasional bending, reaching, and lifting (up to 30 lbs of files or supplies)
- Ability to use standard office equipment (keyboard, phone, copier, etc.)
- Vision and hearing sufficient for computer and phone-based work Reasonable accommodations are available.
At Southern Cancer Center, we care deeply about our patients—and our people. You’ll join a team where compassion, collaboration, and professionalism come together to make a real impact every single day.
💙 If you’re ready to be part of a mission-driven organization where your skills truly make a difference, we’d love to meet you.