What are the responsibilities and job description for the The UPS Store - Sales Associate position at The UPS Store?
Job Summary
We are seeking a motivated and customer-oriented Retail Sales Associate to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and ensuring a pleasant shopping experience. The ideal candidate will possess strong communication skills and a passion for retail, with the ability to upsell products and maintain an organized store environment.
Responsibilities
- Greet customers warmly and assist them in locating products within the store.
- Operate the Point of Sale (POS) system efficiently for transactions, including cashiering and cash handling.
- Provide product demonstrations to enhance customer understanding and satisfaction.
- Maintain merchandising standards by organizing displays, stocking shelves, and ensuring product availability.
- Utilize retail math skills to assist customers with inquiries regarding pricing and promotions.
- Engage in upselling techniques to maximize sales opportunities while maintaining customer satisfaction.
- Handle customer inquiries and complaints professionally, demonstrating excellent phone etiquette.
- Collaborate with team members to achieve store sales goals and maintain a positive work environment.
- Assist in training new staff members, sharing knowledge of best practices in retail operations.
Requirements
- Previous experience in retail sales or customer service.
- Strong communication skills, both verbal and written.
- Basic math skills for handling transactions and providing accurate change.
- Experience with POS systems.
- Bilingual candidates are encouraged to apply to better serve our diverse customer base.
- Ability to work flexible hours, including weekends and holidays as needed.
- Supervising experience is advantageous for potential leadership roles within the team.
- A genuine interest in providing outstanding customer service is essential.
- Must obtain New York State Notary license within 3 months of start date
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16 - $20