Store Manager (Full-Time)

Store Manager (Full-Time)

The UPS Store – Grand Island, NE

Starting Pay: $20.00 per hour (based on experience)

Lead a Successful Retail Business

The UPS Store is much more than a shipping store. We provide shipping, professional packing, printing, mailbox services, freight solutions, notary services, and business support to individuals and small businesses throughout our community.

We are looking for a motivated, hands-on Store Manager who enjoys leading people, solving problems, delivering exceptional customer service, and driving business results.

This position is ideal for someone who takes ownership, leads by example, and wants to build a long-term career with a growing organization operating multiple locations across Nebraska.

What You'll Do

As Store Manager, you will oversee the daily operation of the center while leading your team to deliver an outstanding customer experience.

Your responsibilities include:

Leadership

• Recruit, train, coach, and develop team members
• Build a positive, professional, and accountable workplace
• Create employee schedules
• Delegate responsibilities and monitor performance
• Conduct coaching and performance discussions
• Lead by example in customer service and professionalism

Customer Service

• Deliver exceptional customer service
• Resolve customer concerns professionally
• Build long-term relationships with local businesses
• Ensure every customer receives an outstanding experience

Store Operations

• Open and close the store
• Manage daily cash reconciliation
• Maintain inventory and order supplies
• Ensure the store is clean, organized, and fully operational
• Coordinate equipment maintenance when necessary
• Monitor productivity and workflow

Shipping & Packing

• Process domestic and international shipments
• Assist customers in selecting the best shipping solutions
• Supervise professional packing of fragile, valuable, and oversized items
• Develop freight shipping opportunities

Printing & Business Services

A major part of this position is growing our print business.

Responsibilities include:

• Working with customers on print projects
• Managing production schedules
• Ensuring print quality and deadlines
• Promoting print services to local businesses
• Assisting with large commercial print orders
• Supervising finishing work, including laminating, binding, cutting, folding, and packaging

Mailbox & Notary Services

• Supervise mailbox operations
• Assist with mailbox sales
• Perform notary services or obtain a Nebraska Notary commission (company assistance available)
• Ensure all procedures comply with company standards

Sales & Business Development

• Identify opportunities to increase sales
• Promote printing, mailbox, freight, and business services
• Build relationships with local businesses
• Help grow the overall performance of the center

What We're Looking For

We're looking for someone who is:

• A natural leader
• Customer-focused
• Highly organized
• Detail-oriented
• Comfortable making decisions
• Professional and dependable
• Able to manage multiple priorities
• Motivated to improve business performance

Preferred Qualifications

• Previous management or supervisory experience
• Retail management experience preferred
• Strong customer service background
• Experience leading employees
• Sales experience
• Printing or graphic production experience is a plus
• Strong computer skills
• High school diploma or equivalent

Previous The UPS Store experience is a plus, but not required.

Physical Requirements

• Ability to lift up to 50 pounds with or without reasonable accommodation
• Ability to stand and move throughout the workday
• Ability to perform shipping, packing, printing, and retail operations

Schedule

• Full-time
• Day shifts
• Weekend availability required
• Flexible schedule based on business needs

Why Join Our Team?

• Starting pay of $20.00/hour, based on experience
• Performance-based bonus opportunities
• Paid training
• Employee discounts
• Leadership development
• Opportunities for advancement within our Nebraska organization
• Stable, year-round employment
• A position where you can make a real impact on the success of the business

How to Apply

Please submit your resume through really.

Qualified candidates will be invited for an in-person interview.

Before your interview, please carefully review the job description and bring a printed copy of your resume.

Pay: $20.00 - $24.00 per hour

Application Question(s):

• Retail Management Experience
• How many employees have you directly supervised?
• Briefly describe your management experience.

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $20 - $24