What are the responsibilities and job description for the Sales/Retail Associate position at The UPS Store?
Responsibilities:
- Provide exceptional customer service to all customers
- Assist customers in finding the right products and making purchasing decisions
- Utilize technical sales knowledge to educate customers on product features and benefits
- Upsell additional products and services to maximize sales opportunities
- Maintain a clean and organized sales floor, including restocking shelves and arranging displays
- Process customer transactions accurately and efficiently
- Answer phone calls and respond to customer inquiries with professionalism and courtesy
- Stay up-to-date on product knowledge and industry trends to effectively communicate with customers
Qualifications:
- Previous experience in a sales or customer service role preferred
- Excellent phone etiquette and communication skills
- Strong ability to upsell and meet sales targets
- Exceptional customer service skills with a friendly and approachable demeanor
- Effective time management skills to prioritize tasks in a fast-paced environment
- Bilingual in Spanish and English is a plus
- Basic knowledge of technology products is preferred
At our company, we offer competitive pay, a positive work environment, and opportunities for career growth. Join our team of dedicated sales associates today!
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 8 hour shift
Work Location: In person
Salary : $16