What are the responsibilities and job description for the Customer Service Associate position at The UPS Store?
Customer Service AssociateThe UPS Store – Eureka, MOThe UPS Store in Eureka is looking for an energetic, outgoing Customer Service Associate who enjoys working with people and delivering outstanding customer service.Our store provides shipping, printing, and business services to our community, and we are seeking someone who takes pride in helping customers find the best solutions for their needs.This role is ideal for someone who is friendly, dependable, and eager to learn a variety of skills in a fast-paced retail environment.What You’ll DoProvide excellent customer service to walk-in customers and handle telephone and email inquiriesAssist customers with shipping packages and selecting the best shipping optionsOperate copiers, printers, fax machines, binding equipment, laminators, and point-of-sale systemsProvide information about our printing, packaging, and business service solutionsListen carefully to customer needs and recommend the best products and servicesMaintain a clean, organized, and safe store environmentLearn all store products, services, and industry best practicesAssist with additional duties as needed and take initiative in daily operationsWhat We’re Looking ForFriendly, outgoing personality with strong people skillsPrevious retail or customer service experience preferredHigh school diploma or GED requiredStrong computer and internet skills (Microsoft Office and Adobe experience is a plus)Excellent communication skills, both verbal and writtenAbility to listen to customer needs and recommend solutionsReliable, punctual, and responsibleProfessional appearance and good personal hygieneAbility to lift 40 pounds and stand for extended periodsWillingness to learn all aspects of the business quicklyScheduleFull-time positionMust be available to work flexible shifts, including some weekends.Why Work With UsFriendly team environmentOpportunity to learn shipping, printing, and business servicesWork directly with customers and local businesses in the communityOn-the-job training providedIf you enjoy helping people and want to be part of a fast-paced, community-focused business, we’d love to hear from you!
Salary : $15 - $20