What are the responsibilities and job description for the Center Associate Lead Full Time position at The UPS Store?
Eligible candidates should be able to quickly assess customer needs, multi task projects, and be a self-starter.
as well as basic software and printing expertise is a plus - new hires will have to learn on the fly in the actual position while working with live customers. The position requires the availability of 20-40 hours per week. Notary a plus but not required.
RESPONSIBILITIES ( UPS STORE )
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Expected hours: 76 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $14 - $17
