Cashier/Customer Service Representative

The UPS Store Inc. is one of the largest print and shipping retailers in the US. The UPS Store works with UPS to provide customers reliable shipping services and more! We are looking for high-quality individuals who can help our local customers. Team members will be working at retail locations in Salinas, CA. Ideal candidates are sharp, basic computer skills, and most importantly outstanding customer service.

JOB DESCRIPTION:

We are looking for a Center Sales Associate/Shift Leader who runs the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity, and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses. The Center Shift Lead is involved with continuous improvement, service delivery levels, personnel management, and business development.

JOB RESPONSIBILITIES :

• Shipping/Mailing - Processing shipments for customers
• Package/Mail Sorting - Sorting incoming deliveries for pickup
• Packing - Providing packing service for customers
• Passport Photos -Taking photos for passport pictures
• Printing, Scanning, Faxing - Providing print services to customers
• Notary - Verifying ID of document signers
• Fingerprint - Performing the Live scan or Manual Fingerprints for customers and other work related jobs.

QUALIFICATIONS:

• High school diploma or GED required
• 2-4 years of supervisory experience in retail and/or management
• Good knowledge of sales and marketing
• Excellent leadership, time-management, and communication skills
• Sense of ownership and pride in your performance and its impact on the company’s success
• Outstanding phone skills
• Strong computer skills, including Microsoft Office
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• A high school diploma or GED required
• Able to lift 40 pounds
• Bilingual
• Ability to take Notary Exam.
• 6 days week.
• Available on weekends.

EXPERIENCE :

• Previous experience in shipping/mailing preferred
• Excellent time management skills to prioritize tasks effectively
• Basic math skills for retail calculations and cash handling
• Proficient in phone etiquette for answering calls and assisting customers
• Familiarity with operating a cash register and processing financial transactions accurately
• Bilingual or multilingual abilities are a plus

BENEFITS :

• Sales bonus and promotion incentives.
• Paid training.
• Paid Holidays.
• Uniforms provided.
• Discounts on products and shipping
• Paid Notary Certification for the right candidate
• Paid Live Scan/fingerprint Certification

BUSINESS HOURS :

• Monday - Friday 8:00 AM - 6:30 PM
• Saturday 10:00 AM - 4:00 PM
• Sunday 10:00 AM - 3:00 PM

WORK REMOTELY :

• No

Pay: $18.00 - $20.00 per hour

Expected hours: 30.0 – 35.0 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off

Work Location: In person

Benefits:

Salary : $18 - $20