What are the responsibilities and job description for the Assistant Manager position at The UPS Store?
Job Overview:
We are seeking an assistant manager to join our team. The ideal candidate will be responsible for providing exceptional customer service to clients, resolving inquiries, and promoting company products or services.
Responsibilities:
- Handle incoming customer inquiries via phone, email, or chat
- Provide accurate information about products and services
- Process orders, returns, and exchanges
- Maintain customer records by updating account information
Skills:
- Must be able to lift 50 pounds unassisted and more with help
- Strong customer service skills
- Excellent phone etiquette and communication skills
- Ability to analyze customer needs and recommend suitable products or services
- Must be able to become a notary.
Join our team and enjoy a supportive work environment, opportunities for career growth, and competitive compensation. If you possess excellent communication skills and a passion for assisting customers, we would love to hear from you!
Pay: From $18.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $18