What are the responsibilities and job description for the The UPS Store Center Associate - Roswell, GA position at The UPS Store Roswell?
Job Type: Full-Time / Part-Time
Pay: $13.00 – $15.00 per hour
Work Location: In-person
About the Role
We’re looking for a disciplined, punctual, and customer-focused individual to join our team as a Center Associate at The UPS Store.
This position is ideal for someone who enjoys working with people, takes pride in providing excellent service, and has a sales-driven mindset — someone who can spot opportunities to upsell and cross-sell shipping, printing, and mailbox services.
Essential Duties & Responsibilities
- Deliver exceptional customer service in a fast-paced retail and print environment.
- Process customer shipments using UPS systems, including weighing, measuring, and preparing labels.
- Pack and ship items safely according to UPS Packaging Guidelines.
- Assist in print production, including copies, scanning, binding, laminating, banners, business cards, and large-format printing.
- Operate the POS Systems, cash register, complete sales transactions, and reconcile cash drawers accurately.
- Proactively upsell and cross-sell store products and services.
- Sort incoming mail and place it into customer mailboxes. Handle outgoing packages and mail.
- Perform general housekeeping to maintain a clean, organized, and professional workspace.
- Support other store functions as needed — team flexibility is key.
- Open or Close the store and perform start of the day or end of the day operations.
Qualifications & Skills
- 3 years of retail, print, or customer service experience preferred.
- Strong discipline, reliability, and punctuality — consistent attendance is essential.
- Proven ability to deliver exceptional customer experiences.
- Natural sales mentality — enjoys engaging customers and promoting solutions that fit their needs.
- Professional verbal and written communication skills.
- Solid computer and point-of-sale proficiency.
- Strong math and cash-handling accuracy.
- Ability to stand for extended periods and lift up to 50 lbs.
- High school diploma required; some college preferred.
Why Join Us
- Be part of a trusted, customer-first brand with a strong local reputation.
- Enjoy a role that blends retail, shipping, and print production in one dynamic environment.
- Opportunity to grow your sales, technical, and service skills.
If you take pride in providing great service, enjoy working with customers, and want to grow in a fast-paced retail, shipping and print environment — we’d love to meet you!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $13 - $15