Sales and Service Associate

Job Overview
We are seeking a motivated and customer-focused Sales and Service Associate to join our dynamic team. In this role, you will be responsible for providing exceptional customer service, process shipping & sales transactions, and ensuring that the store is well-stocked, clean and organized. The ideal candidate will possess a passion for customer service, effective communication skills, attention to detail and ability to follow process and work effectively in a fast-paced environment.

Responsibilities

• Greet customers warmly, educate them on our products & service options and assist with sales, services, shipping and packaging needs.
• Process sales transactions accurately and efficiently using appropriate workflows and cash handling procedures.
• Maintain knowledge of current promotions, products, and services to effectively service customers.
• Ensure that merchandise is stocked, organized, and displayed according to company standards.
• Communicate effectively with customers, team members and management.
• Handle customer inquiries and resolve issues in a professional manner.
• Uphold high standards of phone etiquette when interacting with customers over the phone.
• Assist with maintaining a clean and welcoming environment.

Qualifications

• Customer service or retail sales experience is preferred.
• Strong communication skills with the ability to engage customers effectively.
• Strong attention to detail
• Familiarity with point-of-sale systems and cash handling procedures preferred
• Ability to sell products and process transactions while maintaining a positive shopping experience for customers.
• Must be Responsible, Reliable and Dependable.
• Must have a positive, welcoming and friendly personality and demeanor.
• A proactive attitude towards problem-solving and customer satisfaction.
• Must to be available to work closing shift, Saturdays and Sundays

Join our team as a Sales and Service Associate where you can make a difference in our customers' experience while developing your skills in a supportive environment!

Job Type: Part-time

Expected hours: 20.0 – 30.0 per week

Application Question(s):

• Do you have reliable transportation?
• What date would you be available to start working?
• Are you available to work both Saturdays and Sundays?
• Have you ever been involuntarily terminated or asked to resign from any job?
• Please explain any gaps in your employment history.
• What is your availability to work?

We are open 7 days per week, M-F 8:00 - 6:30; Sat. 9:00 - 3:00; Sun. 10:00 - 3:00.

Education:

• High school or equivalent (Required)

Work Location: In person

Benefits: