Store Manager (Center Manager)

About the Role

We're looking for a hands-on leader to run daily operations at The UPS Store in Georgetown. You'll build and coach a strong team, oversee print production, grow relationships with business customers, and own your center's results. You'll report directly to our Director of Operations, who will support you as you grow in the role.

What You'll Do

• Lead daily operations and keep workflows efficient and service consistent
• Train, coach, and develop associates; build accountability and teamwork
• Create staff schedules and ensure proper coverage
• Oversee and facilitate print production, from intake and setup through printing, finishing, and quality control
• Use POS, print, and business software every day to process orders, prepare files, and track store performance
• Build relationships with business customers and find opportunities to grow sales
• Track store performance, control expenses, and hit business goals
• Maintain inventory, equipment, and store standards
• Resolve customer concerns professionally
• Complete required corporate and management training
• Other duties as assigned

What We're Looking For

• 2 years of management experience in retail, customer service, printing, or a related business
• Strong computer skills are required. You should be confident using POS systems, Microsoft Office, email, and other business software, troubleshooting basic tech issues, and learning new systems quickly
• Must be able to become a Kentucky notary public
• Strong leadership, communication, organization, and problem-solving skills
• A track record of developing employees
• Ability to juggle priorities while staying detail-oriented
• Print production experience a plus, especially Fiery or similar RIP software

Compensation & Benefits

• $45,000-$55,000 base salary, depending on experience
• Quarterly bonus based on center performance*
• Paid time off*
• Designated paid holidays off*
• Paid training, plus travel covered for required off-site management training

*PTO, holidays, and bonus are subject to company policy and program terms.

Schedule & Physical Requirements

• 40 hours per week, including weekends; additional hours as business needs require
• Open availability is required. You must be able to work any shift during store hours: Monday-Friday 8:00 AM-7:00 PM, Saturday 9:00 AM-3:00 PM, and Sunday 10:00 AM-3:00 PM (shifts start 15 minutes before open and end 15 minutes after close)
• Able to lift up to 50 lbs and stand for extended periods

How to Apply

Please include a resume and answer all screening questions when you apply. If you're a motivated leader who wants to take ownership of a center and grow with us, we'd like to hear from you.

The UPS Store locations are independently owned and operated by franchisees of The UPS Store, Inc. The franchisee, not The UPS Store, Inc., is the employer at this location.

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Paid time off

Application Question(s):

• This role requires open availability. Are you available to work any shift during all store hours, including weekends? Store hours: Mon-Fri 8:00 AM-7:00 PM, Sat 9:00 AM-3:00 PM, Sun 10:00 AM-3:00 PM (shifts start 15 minutes before open and end 15 minutes after close). Please answer Yes or No.
• This position requires becoming a Kentucky notary public. Are you willing and eligible to obtain a Kentucky notary commission? Please answer Yes or No.
• Have you ever been convicted of a felony, or do you have any criminal charges currently pending? Please answer Yes or No. If yes, please briefly explain.

Experience:

• management: 2 years (Required)
• print production: 1 year (Preferred)

Ability to Commute:

• Georgetown, KY 40324 (Required)

Work Location: In person

Benefits:

Salary : $45,000 - $55,000