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The UPS Store® Sales Associate

The UPS Store® Fieldstone Farms
Franklin, TN Full Time | Part Time
POSTED ON 3/14/2026
AVAILABLE BEFORE 5/12/2026

Sign-on bonus available!

We will hire two or more Sales Associates. We are looking for candidates who can work either a full or part-time schedule Monday to Friday. Weekend shifts also are available.

For full-time hires, after 13 weeks of satisfactory performance we will pay a sign-on bonus of $1,000.

For part-time hires, after 13 weeks of satisfactory performance we will pay a sign-on bonus of $500.

Our Sales Associates provide shipping, packing, printing, and other services, operate store equipment like copiers and POS systems, process transactions, and maintain a clean, organized environment. The role requires strong communication skills, basic computer skills, a high school diploma, and the ability to lift moderate weights.

The UPS Store® Fieldstone Farms in Franklin has been in business for 25 years and is a franchised, independently owned company. We offer businesses and consumers fast, efficient solutions for printing, packing, shipping, mail and package management, and more.

Key Responsibilities

  • Customer Service: Greet customers, understand their needs for shipping, packing, and printing, and provide solutions and information about products and services.
  • Transaction Processing: Accurately process payments using point-of-sale (POS) systems and manage customer pickup.
  • Package Services: Receive and process packages for shipment, safely pack items, and use computer systems to process shipments.
  • Document Services: Operate various equipment such as copiers, fax machines, binding machines, and laminating machines to assist with printing needs.
  • Store Operations: Maintain a clean, organized, and safe work environment.
  • Retail Sales: Promote and cross-sell additional relevant products and services.

Required Skills & Qualifications

  • Customer Service: Strong communication skills, a friendly and helpful demeanor.
  • Technical: Basic computer skills, including proficiency with internet applications.
  • Education: A high school diploma or GED.
  • Physical: Ability to stand for extended periods, bend, reach, and lift objects.
  • Soft Skills: Basic math skills, organization, attention to detail, and the ability to work independently in a fast-paced environment.

Ideal Candidate Profile

The ideal candidate is a motivated individual with excellent interpersonal skills and a commitment to providing exceptional customer service. A flexible schedule is often required, and a professional appearance is expected.

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Work Location: In person

Salary : $16 - $19

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