What are the responsibilities and job description for the The UPS Store® Sales Associate position at The UPS Store® Fieldstone Farms?
Our Sales Associates provides customer service by assisting with shipping, packing, printing, and other services, operates store equipment like copiers and POS systems, processes transactions, manages inventory, and maintains a clean, organized environment. The role requires strong interpersonal and communication skills, basic computer skills, a high school diploma, and the ability to work flexible shifts and lift moderate weights.
The UPS Store® Fieldstone Farms in Franklin has been in business for 25 years and is a franchised, independently owned company. We offer businesses and consumers fast, efficient, high-quality tech-enabled solutions for printing, packing, shipping, mail and package management, and more.
Key Responsibilities
- Customer Service: Greet customers, understand their needs for shipping, packing, and printing, and provide tailored solutions and information about products and services.
- Transaction Processing: Accurately process payments using point-of-sale (POS) systems, handle returns, and manage customer pickup.
- Package Services: Receive and process packages for courier shipment, safely pack items, and use computer systems to process shipments.
- Document Services: Operate various equipment such as copiers, fax machines, binding machines, and laminating machines to assist with printing needs.
- Store Operations: Maintain a clean, organized, and safe work environment.
- Retail Sales: Promote and cross-sell additional relevant products and services.
Required Skills & Qualifications
- Customer Service: Strong interpersonal and communication skills, a friendly and helpful demeanor.
- Technical: Basic computer skills, including proficiency with internet applications.
- Education: A high school diploma or GED.
- Physical: Ability to stand for extended periods, bend, reach, and lift objects.
- Soft Skills: Basic math skills, organization, attention to detail, and the ability to work independently in a fast-paced environment.
Ideal Candidate Profile
The ideal candidate is a motivated individual with excellent interpersonal skills and a commitment to providing exceptional customer service. A flexible schedule is often required, and a professional appearance is expected.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 20 – 40 per week
Work Location: In person
Salary : $15 - $16