Print & Shipping Associate – The UPS Store

The UPS Store is looking for a motivated Print & Shipping Associate to provide outstanding customer service while supporting our print center and shipping operations. This position is ideal for someone who enjoys working with customers, has strong computer skills, and can manage multiple tasks in a fast-paced retail environment.

While the primary focus of this role is print production, team members will also assist with shipping, packing, and other daily store operations.

What You'll DoPrint Production

• Produce high-quality copies, prints, scans, and finishing services.
• Operate digital printing and finishing equipment, including laminators, paper cutters, and binding machines.
• Help customers prepare print-ready files and recommend paper types, sizes, and finishing options.
• Review completed jobs for quality and accuracy before delivery.
• Organize and prioritize print requests received in person, by email, and online.
• Keep the print production area clean, organized, and fully stocked.

Shipping & Packing

• Prepare packages for shipment using proper packing techniques.
• Process UPS domestic and international shipments accurately.
• Explain available shipping services, delivery options, and tracking information.
• Weigh, label, and scan packages while following company procedures.

Customer Service

• Welcome customers and provide professional assistance.
• Answer phone calls and respond to customer questions regarding printing and shipping services.
• Assist with retail sales, packaging supplies, and general store transactions.
• Help maintain an organized, clean, and well-stocked store environment.

Qualifications

• Previous experience in printing, shipping, retail, or customer service is preferred.
• Comfortable using computers and learning new software and equipment.
• Familiarity with Microsoft Office, Adobe Acrobat, Canva, or similar applications is a plus.
• Strong organizational skills with excellent attention to detail.
• Ability to work independently as well as part of a team.
• Must be able to lift up to 40 pounds and remain on your feet for extended periods.

Schedule

• Part-time: 20–35 hours per week
• Flexible schedule preferred, including weekend availability.

Why Join Our Team?

• Gain hands-on experience with commercial printing and shipping services.
• Work in a supportive, customer-focused environment.
• Learn valuable technical and retail skills with opportunities for growth.

Job Types: Full-time, Part-time, Contract

Work Location: In person

Pay: $14.00 - $16.00 per hour

Work Location: In person

Benefits:

Salary : $14 - $16