What are the responsibilities and job description for the Retail Sales Associate/Customer Service Representative position at The UPS Store # 7787?
Retail Customer Service Representative
Duties:
- Provide exceptional customer service to all customers in a retail environment
- Assist customers with product inquiries, purchases, and returns
- Operate the point-of-sale (POS) system accurately and efficiently
- Demonstrate knowledge of technology products and make recommendations to customers
- Assist with inventory management and stock replenishment
- Maintain a clean and organized sales floor
- Handle customer inquiries and complaints with professionalism and empathy
- Process cash, credit, and debit transactions accurately
Skills:
- Strong organizational skills to manage multiple tasks and prioritize effectively
- Excellent communication skills to interact with customers and team members
- Proficiency in operating a point-of-sale (POS) system
- Knowledge of technology products, including electronics sales
- Phone etiquette to handle customer inquiries over the phone
- Time management skills to ensure efficient completion of tasks
- Basic math skills for cash handling and inventory management
- Ability to stock shelves and maintain visual merchandising standards
- Exceptional customer service skills to provide a positive shopping experience
We offer competitive pay, flexible scheduling, and opportunities for career growth within our company. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity.
This job description is intended to convey information essential to understanding the scope of the Retail Customer Service Representative position. It is not intended to be an exhaustive list of qualifications, skills, duties or responsibilities associated with the position.
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Ability to Relocate:
- Cumming, GA 30040: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $14