What are the responsibilities and job description for the Shift Lead position at The UPS Store #7734?
Overview
We are seeking a dedicated and proactive Shift Lead to oversee daily operations at our retail store. The Shift Lead will play a vital role in managing team members, ensuring smooth shift transitions, and maintaining high standards of customer service. This position requires strong managerial communication skills, proficiency with POS systems, and the ability to lead a team effectively. The ideal candidate will be organized, dependable, and capable of managing multiple responsibilities in a fast-paced retail environment.
Responsibilities
- Supervise and coordinate daily store operations during assigned shifts to ensure efficiency and productivity.
- Lead and motivate team members, providing guidance and support to foster a positive work environment.
- Manage shift schedules, delegate tasks, and ensure all responsibilities are completed accurately and on time.
- Communicate effectively with team members and management to relay important updates and resolve issues promptly.
- Operate POS systems accurately for sales transactions, returns, and inventory management.
- Ensure compliance with company policies, safety procedures, and customer service standards.
- Handle customer inquiries or concerns professionally to enhance the shopping experience.
- Assist in training new staff members and supporting ongoing team development initiatives.
Experience
- Previous experience in retail management or supervisory roles is preferred.
- Strong managerial communication skills are essential for effective team leadership.
- Familiarity with POS systems and shift management tools is highly desirable.
- Proven ability to lead a team, manage time efficiently, and handle multiple priorities in a retail setting.
- Experience working in a fast-paced environment with excellent problem-solving abilities is advantageous.
This role offers an opportunity to develop leadership skills within a dynamic retail setting while contributing to the success of our store operations.
Pay: From $16.00 per hour
Expected hours: 25.0 – 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16