What are the responsibilities and job description for the Center Associate position at The UPS Store #7478?
Center Associate (Retail Customer Service & Shipping) – Weekend Availability Required
Join our team at The UPS Store! We're looking for a friendly, dependable, and motivated Center Associate who enjoys helping customers and thrives in a fast-paced retail environment. Weekend availability is required.
As a Center Associate, you'll provide exceptional customer service while assisting customers with shipping, printing, mailbox services, and other business solutions. You'll become knowledgeable about our products and services to confidently recommend the best options for every customer.
Responsibilities
- Provide outstanding customer service to walk-in customers and over the phone.
- Receive, process, and package shipments for all major carriers.
- Assist customers with printing, copying, faxing, laminating, binding, and other business services.
- Operate point-of-sale systems and accurately process transactions.
- Learn and recommend products and services that best meet customer needs.
- Maintain a clean, organized, and professional store environment.
- Follow store procedures and safety guidelines.
- Work collaboratively with team members to ensure efficient daily operations.
- Perform other duties as assigned.
Qualifications
- Weekend availability is required.
- Previous retail, customer service, or sales experience preferred, but not required.
- Strong computer skills, including Microsoft Office and Adobe Acrobat.
- Excellent verbal and written communication skills.
- Strong math and cash-handling abilities.
- Friendly, professional, and genuinely helpful attitude.
- Fast learner with a willingness to learn all aspects of the business.
- Prompt, reliable, and dependable.
- Able to lift and move packages weighing 40 pounds.
- Professional appearance and strong attention to detail.
Preferred Qualifications
- Current Notary Public certification is a plus.
- Previous shipping, printing, or UPS Store experience is a plus, but not required.
What We Offer
- Competitive hourly pay based on experience.
- Additional hiring compensation available for commissioned Notaries.
- On-the-job training.
- Opportunities for growth and advancement.
- Supportive team environment.
Store Hours: We are open 7 days a week, so flexibility in scheduling—including weekends—is essential.
If you're someone who enjoys helping people, learning new skills, and working in a customer-focused environment, we'd love to hear from you!
Pay: From $16.90 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $17