What are the responsibilities and job description for the Full-Time Center Associate position at The UPS Store 7171?
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. Light print or graphic knowledge is a plus. Bilingual is a plus. Ability to float between locations (our ownership group has 6 across Bergen County) important as we work as a team.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
The company offers 3 structure raises. Increase from 15.5 to 16 upon completing the online training modules within 30 days of starting. Increase $1 per hour upon passing notary test and swearing in as a notary public. Increase $1 upon completing Print Training in one of our certified training centers (paid training). New Hires are provided 2-3 weeks of hands-on in person training in our group of stores.
Responsibilities
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
The company offers 3 structure raises. Increase from 15.5 to 16 upon completing the online training modules within 30 days of starting. Increase $1 per hour upon passing notary test and swearing in as a notary public. Increase $1 upon completing Print Training in one of our certified training centers (paid training). New Hires are provided 2-3 weeks of hands-on in person training in our group of stores.
Responsibilities
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40 pounds
Salary : $16 - $16