What are the responsibilities and job description for the Print Production & Customer Service Associate Full-Time & Part-Time position at The UPS Store 7075?
We are much more than a shipping store. Printing is a major part of our business, from everyday business printing to signs, banners, posters, marketing materials and custom projects. We’re looking for someone who can bring print experience to our team while delivering the exceptional customer service our community has come to expect from us.
What You'll Do
- Assist customers with print projects from concept through completion
- Set up, print and finish customer orders
- Work with digital printing and large-format projects
- Review customer files and identify potential production issues
- Provide quotes and help customers select the right print products
- Handle packing, shipping, Amazon returns and other store services
- Manage multiple customer requests and projects simultaneously
- Maintain quality and accuracy while meeting deadlines
- Keep work areas organized and production moving
- Jump in wherever needed we work as one team
What We're Looking For
- Previous printing or print-production experience strongly preferred
- Experience with digital printing, wide-format printing, finishing or graphic design is a plus
- Strong computer skills; Adobe Creative Suite experience is a plus
- Excellent written and verbal communication skills
- Strong attention to detail
- Comfortable learning new equipment and technology
- Able to prioritize multiple jobs in a fast-paced environment
- Positive, dependable and team-oriented
- Comfortable working directly with customers
- Ability to lift packages weighing up to 50 lbs.
Availability
We are hiring for both full-time and part-time positions.
Our store is open Monday–Friday, 8:00 AM–7:00 PM and Saturday, 9:00 AM–3:00 PM. Candidates should have flexibility to work a combination of mornings, evenings and Saturdays. Part-time candidates should be available for approximately 20 hours per week.
Our Culture
We take our culture seriously. We have a team that works hard, supports one another and takes pride in providing an experience our customers rave about.
This is a busy, active job where every day is different. If you enjoy solving problems, working with people, learning new things and moving from one project to the next, you'll fit right in.
Pay: $12.00 - $18.00 per hour
Expected hours: 20.0 – 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
Salary : $12 - $18