What are the responsibilities and job description for the Sales Associate position at The UPS Store #5341?
About us
We are professional, agile and fast-paced.
Our work environment includes:
- Growth opportunities
- On-the-job training
- Lively atmosphere
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Pack contents for shipping using established procedures and products. Receive and process packages for courier shipping, including lifting and weighting packages on scale, accessing, manifesting software, generating labels and retrieving from customer's vehicle when requested.
- Utilize up-selling and cross-selling techniques to maximize sales
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates copiers, fax machines, binding equipment and all other office machines, software and devices in a safe, efficient and productive manner and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
- Must receive Notary Public license within 12 months of employment
QUALIFICATIONS
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 35 pounds
- Must have open availability.
- Basic math skills for cash handling and inventory management
- Strong time management skills to prioritize tasks effectively
As a Sales Associate, you will play a crucial role in providing exceptional customer service and driving sales. You will have the opportunity to showcase your organizational skills, product knowledge, and ability to upsell to maximize revenue. If you are motivated, friendly, and enjoy working in a fast-paced retail environment, we would love to have you join our team.
Job Type: Full-time
Pay: $17.00 - $19.50 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Laurelton, NY 11413 (Preferred)
Work Location: In person
Salary : $17 - $20