Demo

Retail Sales Associate

THE UPS STORE #5245
Federal Way, WA Full Time
POSTED ON 3/21/2026
AVAILABLE BEFORE 5/15/2026

Please note: This position is located at The UPS Store retail location and is not associated with UPS Corporation as a driver or hub employee.

Are you a dynamic and energetic individual looking for a fast-paced retail environment? Join our team at The UPS Store as a Retail Sales Associate! Located in the heart of Federal Way, our store is bustling with activity, and we need skilled individuals who thrive in such an environment.

Key Responsibilities:

  • Customer Engagement: Engage with customers in a friendly and energetic manner, providing assistance and guidance on our wide range of UPS Store services. From packaging and shipping to printing and document services, you'll be the go-to person for all their needs.
  • Upselling and Cross-selling: Take initiative in upselling and cross-selling various UPS Store products and services to customers. Whether it's recommending packing materials for shipping or suggesting additional printing options, your knowledge and enthusiasm will drive sales.
  • Equipment Operation: Learn to operate and maintain copiers, printers, binders, and laminators to assist customers with their document needs. Become proficient in using these tools to provide efficient and high-quality service.
  • Notary Services: Demonstrate a willingness to become a Notary Public, an essential service offered at our UPS Store. Undergo training and certification to fulfill this important role in our community. The cost of the Notary Public training and certification will be covered by the store.
  • High Learning Curve: Be prepared for a steep learning curve as you immerse yourself in various aspects of our UPS Store operations. Utilize your training to become proficient in all areas of service and effectively assist our customers.
  • Adaptability: Thrive in a dynamic environment where priorities may shift quickly. Demonstrate adaptability and a willingness to learn new skills to meet the evolving needs of our customers and business.

Requirements:

  • High school diploma or equivalent.
  • Previous retail or customer service experience preferred.
  • Energetic and outgoing personality with strong interpersonal skills.
  • Ability to learn quickly and multitask effectively in a fast-paced environment.
  • Excellent communication skills with a passion for helping customers.
  • Sales-oriented mindset with a drive to meet and exceed targets.
  • Ability to operate copiers, printers, binders, and laminators.
  • Willingness to undergo Notary Public training and certification.

Benefits:

  • Comprehensive training provided to help you succeed in your role.
  • Opportunity for career growth and development within our organization.
  • Competitive compensation package with performance-based incentives.
  • Employee discounts on UPS services and products.
  • Notary License paid for by the store.
  • After one year of employment, eligibility for medical, dental, and vision benefits.

Join our dynamic team at The UPS Store and be part of a thriving urban community. If you're ready to take on new challenges, grow your skills, and become an expert in UPS Store services, we want to hear from you!

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Shift:

  • 8 hour shift
  • Day shift
  • Morning shift

Work Location: In person

Salary : $17 - $18

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