What are the responsibilities and job description for the Retail Sales Associate UPS Store position at The UPS Store #2869?
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Completes tasks independently in a quick turn environment
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- At least 18 yrs of age
- Strong verbal and written communication skills, including spelling and math
- Strong computer skills, including Microsoft Office and Adobe Suites (a Plus)
- Good work Ethic, Customer Service, Communication, and Organization skills
- PROMPT, RELIABLE, and RESPONSIBLE
- Outstanding phone skills
- Able to lift 40 pound
Incentives for the eager to learn candidates
- Notary Training
- Livescan/Fingerprinting Training
Job Types: Full-time, Part-time
Pay: $17.00 - $17.75 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- El Cajon, CA 92021 (Required)
Ability to Relocate:
- El Cajon, CA 92021: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18