What are the responsibilities and job description for the The UPS Store: Store Manager (Central Austin) position at The UPS Store #2258?
WANT TO GROW YOUR CAREER?
Come and Grow With The UPS Store - MacSoup!
MacSoup has proudly served the Austin community for over 10 years, growing from 1 UPS Store to 10 by the end of 2021.
As a The UPS STORE Franchisee, we value: TEAM, SERVICE, GROWTH & FUN.
THE UPS STORE, INC. together comprise approximately 4,800 independently owned and operated locations. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.
THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
A The UPS Store Team Member is responsible for assisting and delivering exceptional service to all customers. Services provided at the UPS Store include receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Team Member will grow into becoming an expert in services, products, and value options to advise customers by providing accurate information.
The ideal Team Member has previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
Compensation: $40,000 - $45,000 Annually
This application is for consideration at the following locations:
The UPS Store of Downtown Austin
1108 Lavaca St Ste 110
Austin, TX 78701
The UPS Store near The University of Texas
512 West Martin Luther King Blvd
Austin, TX 78701
The UPS Store of 34th Street
1101 West 34th Street
Austin, TX 78705
The UPS Store of East 6th Street
2401 East 6th Street
Ste 3037
Austin, TX 78702
As a The UPS STORE Franchisee, we value: TEAM, SERVICE, GROWTH & FUN.
We look forward to hearing from you!
RESPONSIBILITIES
- Delivers outstanding customer service to all customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Performs other duties as assigned to help with store operations
- Maintains a clean, organized, and safe working environment
QUALIFICATIONS
- Prompt, reliable, and responsible
- A genuinely helpful demeanor
- Fun and friendly personality
- Good communication and people skills
- Strong verbal and written communication skills, including spelling and math
- A fast learner who is eager to learn and grow in the business
- Retail/customer service experience
- Able to lift 40 pounds
BENEFITS
- Flexible Work Hours
- Options for 4 day work weeks available
- Holidays
- Paid Time Off (PTO)
- Formal On-the-Job Training Program
- Group benefits package (Medical, Dental, Vision)
- Limited Benefits for Part-time Position
Salary : $40,000 - $45,000