What are the responsibilities and job description for the Retail Sales Associate position at The UPS Store 1961?
As a Retail Sales Associate at The UPS Store, you will represent our brand with professionalism and enthusiasm, delivering exceptional customer service and tailored solutions. You’ll assist customers with a variety of services including shipping, packing, printing, and mailbox rentals, while promoting our full range of products and offerings. Your role is essential in creating a positive customer experience and contributing to the store’s success.
Key Responsibilities:
- Warmly greet and assist customers, building rapport to foster trust and loyalty.
- Provide knowledgeable recommendations and customized solutions based on customer needs.
- Accurately process shipments and securely pack items to ensure safe delivery.
- Operate printing and copying equipment, ensuring high-quality and timely output.
- Handle mail and packages with care and efficiency.
- Maintain a clean, organized, and professional store environment.
- Collaborate with team members to meet sales goals and support overall store performance.
- Participate in ongoing training and development opportunities within our multi-location ownership structure.
Perks & Benefits:
- Paid comprehensive training and continuous support.
- Flexible scheduling with weekday shifts ending by 7:00 PM and no late weekend hours.
- Opportunities for career growth and advancement.
- Provided uniforms.
- Employee discounts.
Qualifications:
- 1–2 years of customer-facing retail experience; confident and comfortable engaging with customers.
- Ability to lift 40 pounds.
- Strong communication and interpersonal skills.
- Ability to multitask and perform efficiently in a fast-paced environment.
- Detail-oriented with a focus on accuracy and quality.
- Proficiency with computers, including Microsoft Office and POS systems.
- Solid verbal and written communication skills, including spelling and basic math.
We are proud to be an Equal Opportunity Employer, committed to fostering an inclusive workplace. We do not discriminate based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic under federal, state, or local law.
Job Types: Full-time, Part-time
Pay: $16.50 - $18.00 per hour
Expected hours: 15 – 35 per week
Work Location: In person
Salary : $17 - $18