What are the responsibilities and job description for the Program Coordinator, Residence Life - 500892 position at The University of Toledo?
Title: Program Coordinator, Residence Life
Department Org: Res Hall Admin - 103750
Employee Classification: U1 - Unclassified PSA FT
Bargaining Unit: Professional Staff Association
Primary Location: MC SA
Shift: 1
Start Time: 8:15 End Time: 5:00
Job Description
This role is responsible for providing leadership and direction to a comprehensive student development program and for the administrative operation of a residential community.
The expectation is that this is accomplished through interactions with students and staff both inside and outside of the office environment. You will provide supervision and mentorship to student staff, oversees daily residence hall operations, and serves as a primary on‑site resource for student support, policy enforcement, crisis response, and community building.
The Program Coordinator collaborates with campus partners to promote student engagement, wellness, and accountability while fostering a welcoming residential experience. This position plays a key role in addressing student concerns, managing administrative responsibilities, and responding to after‑hours and emergency situations as part of an on‑call rotation. Evening and occasional weekend work are expected.
Minimum Qualifications
▪ Bachelor’s degree in education, education administration, or closely related field required with master’s degree in higher education, student affairs, or closely related field preferred or 4 years of applicable experience in lieu of master’s degree can be accepted.
▪ Commitment to social justice, community advocacy, and working with students of diverse backgrounds is required.
▪ Strong communication skills.
▪ Excellent customer service skills.
▪ Strong organizational skills.
▪ Supervisory experience.
▪ Ability to work successfully in a team setting.
Preferred Qualifications
▪ Experience with higher education, student conduct, student counseling, conflict management.
▪ Two to Four (2-5) years of experience managing residence facilities, including any graduate level experience in a residence hall.
▪ Student conduct experience.
▪ Emergency and crisis response skills.
▪ Experience working with Living Learning Communities and/or themed communities.
Conditions Of Employment
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Department Org: Res Hall Admin - 103750
Employee Classification: U1 - Unclassified PSA FT
Bargaining Unit: Professional Staff Association
Primary Location: MC SA
Shift: 1
Start Time: 8:15 End Time: 5:00
Job Description
This role is responsible for providing leadership and direction to a comprehensive student development program and for the administrative operation of a residential community.
The expectation is that this is accomplished through interactions with students and staff both inside and outside of the office environment. You will provide supervision and mentorship to student staff, oversees daily residence hall operations, and serves as a primary on‑site resource for student support, policy enforcement, crisis response, and community building.
The Program Coordinator collaborates with campus partners to promote student engagement, wellness, and accountability while fostering a welcoming residential experience. This position plays a key role in addressing student concerns, managing administrative responsibilities, and responding to after‑hours and emergency situations as part of an on‑call rotation. Evening and occasional weekend work are expected.
Minimum Qualifications
▪ Bachelor’s degree in education, education administration, or closely related field required with master’s degree in higher education, student affairs, or closely related field preferred or 4 years of applicable experience in lieu of master’s degree can be accepted.
▪ Commitment to social justice, community advocacy, and working with students of diverse backgrounds is required.
▪ Strong communication skills.
▪ Excellent customer service skills.
▪ Strong organizational skills.
▪ Supervisory experience.
▪ Ability to work successfully in a team setting.
Preferred Qualifications
▪ Experience with higher education, student conduct, student counseling, conflict management.
▪ Two to Four (2-5) years of experience managing residence facilities, including any graduate level experience in a residence hall.
▪ Student conduct experience.
▪ Emergency and crisis response skills.
▪ Experience working with Living Learning Communities and/or themed communities.
Conditions Of Employment
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.