Graduate Medical Education Credentialing Manager

Required Application Materials

A single PDF or Word document containing a resume, letter of interest, and a list of the names and contact information for three (3) professional references is required to apply.

Important Instructions:

When prompted to upload your “resume”, upload your combined documents as one file.

• Please do not upload documents to “Cover Letter” or “References”.

If the required application materials were not uploaded at the “resume” prompt, please withdraw your application, and re-apply to upload your combined documents as one file.

Job Summary

The Graduate Medical Education Credentialing Manager is responsible for managing all credentialing, onboarding, and administrative processes for visiting fourth-year medical students and residents. This includes oversight of applications, documentation, and compliance requirements, as well as serving as the primary liaison with medical schools and sponsoring residency programs. The manager also serves as the institutional gatekeeper for internal resident rotations, collaborating with departments, program administrators, and managers to ensure departmental capacity is monitored and maintained. By maintaining accurate records, facilitating timely evaluations, and supporting learners throughout their rotations, this position ensures a smooth, compliant, and well-coordinated experience for all participants.

Major Responsibilities/Duties/Critical Tasks

Medical Students (VSLO 4th-Year):

• Manage credentialing, onboarding, and the VSLO 4th-year student database, ensuring applications, documentation, compliance requirements, and records are accurate and complete.
• Work with Program Directors to review applications and extend rotation offers to students.
• Coordinate and deliver block orientation sessions for visiting medical students, providing a consistent, high-quality introduction to institutional expectations, policies, and resources.
• Serve as primary liaison with medical schools regarding attendance, evaluations, and other administrative requirements.

Residents:

• Serve as the institutional gatekeeper for internal resident rotations, collaborating with departments, program administrators, and managers to manage scheduling and ensure departmental capacity is maintained.
• Oversee credentialing and onboarding for external visiting residents, ensuring accurate documentation and compliance with institutional requirements.
• Partner with the Graduate Medical Education Accreditation Manger to ensure all Program Letters of Agreement (PLAs) are processed for all visiting residents.
• Ensure all PLAs are tracked and stored using the residency management systems New Innovations.
• Monitor completion of evaluations and provide administrative oversight for visiting residents, maintaining communication with sponsoring residency programs regarding attendance, evaluations, and compliance matters.

Additional Responsibilities:

• Work with the Executive Director on new hire onboarding activities for incoming residents and fellows.
• Serve as a cross-trained resource, floating to support other Graduate Medical Education positions as needed.
• Participate in Graduate Medical Education committees and contribute to process improvements that strengthen credentialing and rotation management.
• Assist with planning and coordination of Graduate Medical Education-related events, including orientations, retreats, and graduation ceremonies.
• Other duties as assigned.

Required Education/Experience

• Bachelor’s degree in a related field
• 5 Years of related experience, including 3 years of GME/UME experience.
• Familiarity with ACGME and/or LCME requirements required.
• Proficiency with residency management systems such as New Innovations or MedHub.

Preferred Education/Experience

• Master’s degree preferred.
• Experience with VSLO

Accompanying Knowledge, Skills, Abilities and Competencies

• Excellent oral, written and interpersonal communication skills with the ability to communicate complex information across multiple departments and institutions in an understandable manner, including presentations.
• Excellent organizational skills, attention to detail, flexibility, with the ability to multi-task.
• Exceptional ability to interact with both students, residents/fellow, staff and faculty, at all levels.
• Ability to work resourcefully and efficiently in terms of time management, with a high level of professionalism, confidentiality, and autonomy.
• Strong leadership, organizational, and communication skills.

About The University of Texas at Tyler and UT Tyler Health Science Center

The University of Texas at Tyler is part of the prestigious University of Texas System that includes 14 institutions located throughout the state. Founded in 1971, UT Tyler today enrolls 10,000 students and consists of six colleges.

Designated an R2 research institution by the Carnegie Classification of Institutions of Higher Education, UT Tyler supports our surrounding region through innovation intended to uplift communities, spearhead sustainability initiatives, preserve ecosystems and support entrepreneurship. UT Tyler has the highest Carnegie classification in East Texas.

Providing exceptional patient care, comprehensive education and innovative research, The University of Texas at Tyler Health Science Center and UT Health East Texas combine to serve as the university medical center for Northeast Texas and beyond.

For more information, please visit https://www.uttyler.edu/about.

Additional Information

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

This position is security-sensitive and subject to Texas Education Code Section 51.215, which authorizes the employer to obtain criminal history record information. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.

For more information regarding benefits offered by UT Tyler, please visit https://www.uttyler.edu/offices/human-resources/employees/benefits.

Clinical Position Requirements

Clinical positions may be required to complete a pre-employment health screening, following a contingent job offer, to determine whether they possess the physical capabilities needed to safely fulfill the specific demands of the position. Additionally, clinical positions require compliance with the University’s Vaccine Preventable Disease Policy.

EEO Statement

The University of Texas at Tyler is an Equal Employment Opportunity Employer.