Housing Custodial Manager-Housing and Campus Services

Position Information

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online , on UT San Antonio Today or on X , Instagram , Facebook , YouTube or LinkedIn .

Salary Range: $51,000 annualized, commensurate with education, experience, and qualifications.

Job Type: Full Time

Posting Close Date: Applications will be accepted through 11:59 PM CDT on 08/16/2026. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.

Required Application Materials:

• Resume is required
• Cover Letter is preferred
  
  

Job Details

Job Summary

The Housing Custodial Manager provides skilled leadership in support of all on-campus housing custodial operations. Supervise building attendant staff and ensure proper and timely accomplishment of all work assignments for all on-campus housing properties. This role organizes the work plan for the building attendant staff, provides technical guidance and leadership, coordinate housekeeping and cleaning activity, assigns work orders and control cleaning supply and equipment inventories. Reports on daily activity and work issues to the Associate Director of Housing Facilities.

This position is responsible for the daily cleaning and upkeep of all residential communities for student housing. This role plans, schedules and assesses the completion of the department’s cleaning standards and objectives. This position assists in the coordination and implementation of major housing events such as move-in, move-out, summer make-readies, facility renovations and new construction.

Core Responsibilities

• Leads and supervises daily custodial operations across assigned residence halls to ensure consistent, high-quality cleaning and sanitation of public and student living spaces. Provides oversight for routine, deep cleaning, and project-based custodial tasks. Supervises a team of 3 Building Attendant Leaders and 15 Building Attendants, ensuring staff are appropriately scheduled, assigned, and supported to meet service standards. Adjust schedules to accommodate absences, special projects, and emergencies.
• Coordinates daily work assignments using TMA or other work management systems to track and close work orders related to custodial services.
• Maintains accurate inventory of custodial supplies and equipment. Monitors stock levels, identifies re-order points, and submits purchasing requests to ensure sufficient materials for uninterrupted operations.
• Ensures response time to emergencies, urgent or normal work requests is compliant with our commitment to students.
• Tracks and analyzes service delivery data to identify trends, improve performance, and recommend operational changes that enhance cleanliness, efficiency, and staff productivity. Communicate regularly with students, housing staff, vendors, and facilities partners regarding custodial services, expectations, project updates, and concerns.
• Serves as the primary point of contact for resolving custodial-related customer service issues within the residence halls.
• Hires, trains, evaluates, and mentors custodial staff. Provides coaching and guidance to promote professional growth. Recommends personnel actions in consultation with the Associate Director of Housing Facilities.
• Supports occasional after-hours or weekend needs related to critical custodial situations, special projects, or all-hands-on-deck responses (e.g., emergency cleanups, severe weather preparation, or major campus events). Flexibility is expected during peak periods to ensure student needs are met.
• Ensures custodial services are delivered in compliance with UT San Antonio policies, health and safety regulations, and industry standards. Conducts routine inspections of common areas, restrooms, hallways, and custodial closets to verify work quality.
• Oversees the use of OneCard for custodial purchases, ensuring accurate reporting and compliance with purchasing guidelines.
• Collaborates with third-party entities (i.e. AHI, Yellowstone, etc.) for special requests and temporary staff support.
• Serves as the key liaison between Housing/Campus Services and Facilities for custodial-related matters. Proactively communicates custodial issues and service needs.
• Leads custodial support for special situations, such as mold remediation, bed bug response, severe weather preparation, and emergency cleaning. Coordinates with Facilities and Housing to respond appropriately and ensure student safety and well-being.
• Participates in the training of residence hall staff, including Resident Assistants (RAs), by providing guidance on cleanliness expectations, student collaboration, and reporting custodial concerns.
• Assists with the development of accurate cost estimates for custodial needs, including equipment replacement, special projects, or emergency responses.
• Attends and contributes to departmental meetings and training sessions to stay informed of the best practices and promote continuous improvement in service delivery.
• Oversees the summer custodial make ready process for all residence hall spaces to prepare for new student arrival.
• Conducts regular inspections of residence hall facilities and surrounding grounds to ensure they meet Residence Life, Housing and Campus Services’ standards for cleanliness and appearance.
• Performs other duties as assigned.
  
  

Required Qualifications

• High School Diploma, Vocational Training or Apprenticeship in a related field.
• Seven (7) years of related work experience.
• Additional education may substitute for experience on a one year for one year basis.
• This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.
  
  

Knowledge, Skills, And Abilities

• Knowledge of Hand-Tools and Power Tools
• Testing and Equipment Repair
• Independent Decision-Making
• Problem-Solving
• Verbal and Written Communication
  
  

Working Conditions

• This position works in a variety of environments, including residence halls, custodial storage areas, and administrative offices. Regularly exposed to cleaning chemicals, equipment, and standard custodial hazards. May occasionally be exposed to outdoor conditions when moving between buildings or responding to exterior custodial needs. Must be available to respond during occasional after-hours or weekend situations, such as urgent custodial needs, special events, or all-hands-on-deck responses. Standard work schedule is Monday through Friday, 8:00 AM to 5:00 PM. However, flexibility is required, and the role may involve adjusted hours, occasional overtime, weekends, or holidays based on residence hall operational needs.
  
  

Physical Demands

• Must be able to lift, push, and pull up to 40 pounds, with or without accommodations. Regular walking, standing, bending, and lifting required as part of routine inspections and support for custodial staff. Must wear and maintain a university-provided uniform and may be required to carry a university-issued cell phone after hours for occasional urgent communication.
  
  

This position will work primarily on campus. Travel and parking expenses are the employee’s responsibility.

This position is contingent upon a successful background check. Verification of a valid driver’s license and Motor Vehicle Record (MVR) may be completed as applicable. Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination.