What are the responsibilities and job description for the Senior Outreach Program Coordinator - Intake Specialist - Institute for Military and Veteran Family Wellness position at The University of Texas at Austin?
Job Posting Title:
Senior Outreach Program Coordinator - Intake Specialist - Institute for Military and Veteran Family Wellness
Office of the Associate Dean for Research
All Applicants
40
Exempt from FLSA
Jun 01, 2026
Expected to Continue Until May 31, 2027
UT MAIN CAMPUS
General Notes
This is a grant-funded position and reassignment will be based upon performance, progress toward research goals and continuation of funding. Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. Ability to work remote/hybrid within the state of Texas.
Purpose
This position is needed to assist in meeting the goals and objectives of the Veteran Spouse Network (VSN) project.
Responsibilities
Bachelor’s degree in social work, psychology, public health, human services, or a related field with at least 5 years of experience or equivalent relevant experience. Experience in intake, screening, case management, participant support, or human services. Strong assessment, documentation, and follow‑up skills. Ability to engage participants with empathy, professionalism, and cultural humility. Comfort working with individuals navigating stress, transition, or emotional challenges. Excellent verbal and written communications skills. Excellent attention to detail.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
More than required years of experience. Training in trauma‑informed care, suicide prevention, motivational interviewing, or crisis response. Experience working with military, veteran, or caregiver populations and/or being personally military-connected. Experience leading suicide prevention training or trainer certifications in any suicide prevention training(s). Familiarity with community referral networks and mental health resources. Experience supporting peer‑led or group‑based programming.
Salary Range
$55,000 - $65,000 - depending on qualifications
Working Conditions
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
Senior Outreach Program Coordinator - Intake Specialist - Institute for Military and Veteran Family Wellness
Office of the Associate Dean for Research
All Applicants
40
Exempt from FLSA
Jun 01, 2026
Expected to Continue Until May 31, 2027
UT MAIN CAMPUS
General Notes
This is a grant-funded position and reassignment will be based upon performance, progress toward research goals and continuation of funding. Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. Ability to work remote/hybrid within the state of Texas.
Purpose
This position is needed to assist in meeting the goals and objectives of the Veteran Spouse Network (VSN) project.
Responsibilities
- Provide Intake Monitoring, Screening, & Risk Assessment. Review and monitor participant intake and screening forms to assess support needs, and potential risk factors. Identify participants whose needs may exceed the scope of peer support programming and require additional assessment or external resources. Use established screening tools and protocols to assess risk, including emotional distress, safety concerns, or significant life stressors. Document screening outcomes accurately and in accordance with confidentiality and data‑protection standards.
- Coordinate Follow-Up, Referrals, & Participant Support. Contact participants who may be in crisis or need additional support to conduct follow-up assessments to better understand participant needs. Provide tailored referrals to community providers, mental health resources, and veteran/military family support organizations as needed. Support participants throughout the intake process with empathy, cultural competence, and a trauma-informed approach.
- Coordinate Collaborative Responsibilities. Coordinate closely with peer facilitators, program staff, and leadership to support crisis response procedures that promote a trauma‑informed, participant‑centered program environment. Communicate observed participant needs or program trends to inform program improvement. Follow all privacy, confidentiality, and data protection protocols.
- Oversee Program Support & Participant Safety. Serve as a point of support for peer groups, trainings, or programming that address sensitive or potentially triggering topics. Be available as a resource to participants who may experience distress during or after group sessions, in alignment with Veteran Spouse Network (VSN) protocols. Support suicide prevention and wellness efforts by reinforcing safe practices, escalation pathways, and resource awareness.
- Additional duties as assigned.
Bachelor’s degree in social work, psychology, public health, human services, or a related field with at least 5 years of experience or equivalent relevant experience. Experience in intake, screening, case management, participant support, or human services. Strong assessment, documentation, and follow‑up skills. Ability to engage participants with empathy, professionalism, and cultural humility. Comfort working with individuals navigating stress, transition, or emotional challenges. Excellent verbal and written communications skills. Excellent attention to detail.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
More than required years of experience. Training in trauma‑informed care, suicide prevention, motivational interviewing, or crisis response. Experience working with military, veteran, or caregiver populations and/or being personally military-connected. Experience leading suicide prevention training or trainer certifications in any suicide prevention training(s). Familiarity with community referral networks and mental health resources. Experience supporting peer‑led or group‑based programming.
Salary Range
$55,000 - $65,000 - depending on qualifications
Working Conditions
- May work around standard office conditions
- Repetitive use of a keyboard at a workstation
- Ability to work remote/hybrid within the state of Texas
- M-F, Flexible between 8am-6pm
- Resume/CV
- 3 work references with their contact information; at least one reference should be from a supervisor
- Letter of interest
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
- E-Verify Poster (English and Spanish) [PDF]
- Right to Work Poster (English) [PDF]
- Right to Work Poster (Spanish) [PDF]
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
Salary : $55,000 - $65,000