What are the responsibilities and job description for the Outbound Sales/Marketing Specialist position at The University of Texas at Arlington?
Purpose of Position
The Outbound Sales Marketing Specialist leads all ticketing sales and operations for UTA Athletics, driving revenue through strategic planning, outreach campaigns, and fan engagement initiatives. This role oversees ticketing systems, box office coordination, and CRM data analysis while collaborating with marketing, coaches, and campus partners. The position also manages student staff and represents the department at campus and community events.
Essential Functions
Position is benefit eligible: Yes
We are proud to offer a comprehensive benefits package to our employees at the University.
https://www.uta.edu/hr/employee-benefits
The Outbound Sales Marketing Specialist leads all ticketing sales and operations for UTA Athletics, driving revenue through strategic planning, outreach campaigns, and fan engagement initiatives. This role oversees ticketing systems, box office coordination, and CRM data analysis while collaborating with marketing, coaches, and campus partners. The position also manages student staff and represents the department at campus and community events.
Essential Functions
- Leads all ticket sale efforts for UTA Athletics, including season tickets, mini plans, group sales, and single-game tickets for revenue-generating sports.
- Serves as the primary liaison to the College Park Center Box Office and oversees AXS ticketing operations, including inventory management, offer setup, pricing, event builds, CRM maintenance, performance tracking, and sales analysis.
- Develops and implements annual sales strategies, outreach campaigns, and revenue goals to drive growth and fan engagement.
- Designs and executes group ticket packages and fan experience programs (FEPs) in coordination with coaches and game operations staff.
- Collaborates with marketing and external operations to build ticketing timelines, promotions, and themed events; represents UTA Athletics at community events and with campus and university partners.
- Recruits, trains, and supervises student interns and ticket office assistants.
- Performs other duties as assigned.
- Bachelor’s degree in marketing, sports management, business, or a related field and one (1) year of experience in ticket sales, operations, customer service, or related area.
- Three (3) years of experience in athletic sales with a Division I intercollegiate or professional sports organization, including one (1) year of supervisory experience.
- Demonstrates strong creative abilities in generating innovative ideas and exploring alternative solutions to challenges.
- Excels in organizational and time-management skills, prioritizing tasks effectively without constant supervision.
- Ability to meet tight deadlines.
- Ability to build quality relationships, meet goals, and maintain a professional demeanor.
- Demonstrates exceptional interpersonal, communication, and leadership skills.
- Monday through Friday; 8:00am through 5:00pm.
- Travel requirements: may be required to travel to post season ticketed events.
Position is benefit eligible: Yes
We are proud to offer a comprehensive benefits package to our employees at the University.
https://www.uta.edu/hr/employee-benefits