Program Manager

Posting Details

Posting Details

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Institution
The University of South Dakota

Working Title
Program Manager

Posting Number
CSA02778P

Department
USD-School of Business

Physical Location of Position (City)
Sioux Falls

Posting Text

Program Manager

The Program Manager plays a critical role in advancing PFBA's mission by planning, coordinating, and executing programs and initiatives that support family-owned businesses across the region. This position manages projects from concept through completion, ensuring programs are delivered effectively, efficiently, and in alignment with PFBA's strategic goals.

The ideal candidate is organized, collaborative, and comfortable working across stakeholders including family business leaders, professional advisors, board members, and partner organizations.

Key Responsibilities

Event Management

• Plan, develop, and manage PFBA programs, initiatives, and special projects from start to finish
• Establish project goals, timelines, deliverables, and success metrics
• Coordinate logistics for programs, events, peer groups, and educational initiatives
• Monitor project progress and provide regular updates to leadership and stakeholders
• Identify risks or challenges and recommend solutions to keep projects on track

Research & Program Development

• Research best practices, emerging trends, and member needs related to family business
• Support the development of new programs, services, or delivery models
• Collect and analyze feedback and performance data to inform program improvements
• Prepare briefing materials, reports, and presentations for internal and external audiences

Strategic Plan

• Implement strategic plan
• Track KPIs and report outcomes to supervisor and PFBA Advisory Board

Budget & Financials

• Track outcomes and prepare required progress or final reports

Stakeholder & Partner Coordination

• Collaborate with PFBA staff, board members, facilitators, and professional advisors
• Work with external partners, sponsors, and community organizations on joint initiatives
• Provide clear communication and support to ensure strong engagement and alignment

Organizational Support

• Support strategic initiatives and operational improvements across the organization
• Assist with documentation, reporting, and continuous improvement efforts
• Perform other duties as assigned to support PFBA's mission and growth

Reporting Relationship

Reports to the Executive Director. May provide coordination or work direction to speakers, facilitators, or project teams.

Qualifications

Required Knowledge & Skills

• Strong project management, planning, and organizational skills
• Ability to manage multiple priorities and deadlines simultaneously
• Excellent written and verbal communication skills
• Ability to analyze information and translate insights into action
• Experience preparing reports, presentations, or program documentation
• Proficiency with Microsoft Office and/or project management tools

Preferred Experience

• Experience in nonprofit organizations, associations, or membership-based organizations
• Familiarity with family business, professional services, or small business ecosystems
• Experience working with external partners
• Experience with Hub Spot CRM project management functions

Personal Attributes

• Collaborative and relationship-oriented
• Detail-oriented with a big-picture mindset
• Professional, tactful, and adaptable
• Mission-driven and committed to supporting family businesses

Job Details

• Occasional travel

Posting Date
07/29/2026

Closing Date

Open Until Filled
Yes

First Consideration Date
08/05/2026

Advertised Salary

Duration of the Term
12 months

If Other, describe duration

Appointment Percent
100%

Work Hours

8-5

Typical Hours Worked Per Week

Appointment Type
Regular

Scope of Search
Internal

If internal, define scope of search
Beacom School of Business

This position requires
Travel, Overnight stays, Weekends/Holidays, Valid Drivers License

If other, please indicate

Department Description and Cultural Expectations

USD is committed to fostering a dynamic and welcoming working and learning environment for all. USD provides equal employment opportunities to all employees and applicants for employment without regard to ideological, political, or sectarian opinions or perspectives; or race, color, creed, religion, sex, ancestry, disability, national origin or any other factor protected by applicable federal, state, or local laws. USD is committed to the principles of free expression and encourages the timely and rational discussion of topics in an environment that is intellectually and ideologically diverse.

Equal Employment Opportunity Statement

Contact Information