MAC-FACILITY ATTENDANT (Fitness Staff)

Job Description

General Purpose of Job:

Under the supervision of the Facility Supervisor, the Facility Attendant is responsible for delivering exceptional customer service throughout the club, with a primary focus on the locker rooms and fitness floors. Core duties include maintaining a clean, organized, and fully stocked locker room, and performing custodial and laundry services. The attendant also ensures that all gym equipment is in safe and functional condition, helping to create a clean, safe, and welcoming environment for all members.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Maintain a clean, safe, and welcoming environment in locker rooms and fitness areas.
• Provide custodial and laundry services to meet member needs and uphold hygiene standards.
• Restock amenities and supplies in locker rooms to ensure consistent availability.
• Support fitness floor organization by re-racking weights and returning equipment to proper locations.
• Clean and inspect fitness equipment; perform proactive checks to ensure proper function and safety.
• Remove trash, collect dirty towels, and maintain cleanliness throughout the facility.
• Greet members and assist with fitness equipment, club information, and general inquiries.
• Enforce MAC policies and ensure safety protocols are followed in all areas of responsibility.
• Participate in ongoing training to remain informed of MAC policies, procedures, and best practices.
• Provide support for special events, overnight shifts, and other assigned activities.
• Maintain a friendly, respectful, and service-oriented demeanor with all members and staff.
• Ensure proper shift coverage and represent the MAC in alignment with its mission and values.

Job Requirements