What are the responsibilities and job description for the Patient Services Rep position at The University of Kansas Health System St. Francis Campus?
Overview
Responsibilities
Qualifications
Join our team as a full-time, Patient Services Representative in Topeka, KS.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support.
Responsibilities
- Demonstrates excellent customer service skills by providing a patient friendly and pleasant admitting process to assure that patient and family needs are met in a timely manner.
- Responsible for accurate registration of patient, participating in on-call rotation as assigned, communication of Health Center policies, financial responsibilities, and Patient Rights and Responsibilities according to departmental operating procedures.
- Ensures compliance with Joint Commission and EMTALA regulations and other regulatory agencies.
- Works under the supervision of the Patient Access Supervisor.
Qualifications
Job Requirements:
- High School Diploma/GED.
- One year of experience in office setting customer service-related role.
Preferred Qualifications
- CHAA (Certified Healthcare Access Associate).
- Prior experience in hospital or physician clinic registration and/or scheduling in an ancillary department; insurance eligibility/verification.