What are the responsibilities and job description for the PRN Clerk III UI Health Care Community Clinics (UICC) Muscatine/River Crossing/West Liberty Clinics position at The University of Iowa?
Posting ID
162721
Department
DOC-Downtown Offsite Clinics/Off-Campus Hospital Departments
Jobcode
Clerk III
Working Title
PRN Clerk III UI Health Care Community Clinics (UICC) Muscatine/River Crossing/West Liberty Clinics
Details
Position Summary:
Provide front desk reception duties for checking in and checking out the patient. Will schedule clinic appointments for the clinic. This includes high volume public contact and use of multi-tasking skills.
Job Responsibilities:
- Provide support for front desk reception duties for checking in and checking out the patient.
- Includes high volume public contact, use of multi-tasking skills, and the ability to answer multi-line phones on a consistent basis involving internal and external customers.
- Copying/scanning/uploading patient documentation into electronic medical record.
- Gathers demographic data information and enters into the hospital EPIC system.
- Clinical site support for patient care.
- Communicates clearly.
- Ability to stand for longer periods of time.
- May work EPIC work queues.
- Other duties as assigned.
Minimum Eligibility Requirements:
Any combination of clerical office experience, undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
Job Qualifications:
- Proficient in basic computer functions.
- Ability to follow directions and complete tasks independently.
- Ability to prioritize tasks.
- Experience with customer service.
- Pass a Criminal Background Check
- Experience with direct patient contact
- Need to be available to attend one EPIC training course as part of onboarding. This is offered every other Friday from 8AM-12PM.
Desired Qualifications:
- Previous EPIC experience
- Experience with customer service in a healthcare setting
Hours Needed:
- Hours between 7:00 am - 8:00 pm Monday - Friday
- Flexibility to cover gaps in coverage or vacation requests during semester/school year
- Must pick up a minimum of 20-24 hours per month if hours are available
Location: Muscatine, River Crossing, and West Liberty Clinics. Will require some traveling between clinics.
When applying please include the following:
- Resume
- Hours available to work
- Reliable transportation to clinic locations
Contact
JIBERLE AHMED MUSTEFA
Email: jiberle-mustefa@uiowa.edu
Email: jiberle-mustefa@uiowa.edu
Application Instructions
Please send your resume and hours of availability to jiberle-mustefa@uiowa.edu
Ad Start Date
09/15/2026
Ad End Date
10/01/2026
Benefits:
Health Insurance, Vacation & Paid Time Off, Retirement Plan