International Admissions Officer

Description

The mission of The University of Bridgeport is to promote academic excellence, personal responsibility, and commitment to service. Distinctive curricula in an international, culturally diverse supportive learning environment prepare graduates for life and leadership in an increasingly interconnected world.

Position Description Summary/Purpose:

This position manages the recruitment of prospective international students, facilitates admission requirements and provides support and guidance to prospective students throughout the enrollment and visa procurement process.

Essential Job Functions/Primary Responsibilities:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

• Facilitates all enrollment activities for students pursuing enrollment into the University.
• Provides continuous customer service to all students at every stage of their application
• Counsels prospective applicants on the admissions process via online and in person appointments, phone, email, text and social media including, but not limited to WeChat and Facebook
• Main point of contact with the University's contracted international recruitment firm
• Confirms enrollments and tuition, housing & fee payments of new students so 3^rd party vendors are compensated appropriately
• Develops and maintains a consistent communication plan for international students for every stage of the enrollment funnel
• Oversees the collection application materials and reviews complete applications for admission based on the criteria set by the University
• Manages the I-20 process from the time of acceptance through the point the student passes their visa interview as a designated school official (DSO).
• Monitors the International email account and Slate text messaging system
• Independently schedule and present in a webinar series throughout the course of the year on topics including, but not limited to, program specific benefits/opportunities, application process, I-20 process, arrival to campus and student life
• Schedule and execute supplementary orientation for international students in concert with orientation set for the domestic population
• Assist with student events on campus including, but not limited to Orientation, Open House and Accepted Student Days.
• Recruit, administer, hire and manage International Student workers.
• Conducts all work in a safe manner and all work safety practices are followed

Other Functions: 

• Performs similar or related work as required, directed or as situation dictates.
• Continues professional development and training; keeps current with trends.
• Assists other department staff as needed to promote a team effort.

Knowledge, Ability and Skill:

• Demonstrated commitment to developing and fostering best practices and policies to promote diversity, equity, and inclusion, and build an environment in which all members of the University community are treated with respect and dignity.
• Extensive high touch customer service skills
• Communication and active listening skills
• Collaborative skills
• Problem solving skills
• Knowledge of all University academic programs, policies and procedures
• Proficient in MS Office, Slate/Datatel and WeChat
• Ability to work well in a fast-paced team environment

Qualifications

Education, Training and Experience:

• Bachelor’s degree
• 3 years of experience in international admissions in a post-secondary educational environment or sales and customer service experience.

Special Requirements:

• Valid Driver’s License & Insured Vehicle

Physical and Mental Requirements: 

Vision Requirements:

  X         Close vision (i.e. clear vision at 20 inches or less)

  X          Distance vision (i.e. clear vision at 20 feet or more)

  X        Color vision (i.e. ability to identify and distinguish colors)

  X        Peripheral vision (i.e. ability to observe an area that can be seen up and down or

               left and right while the eyes are fixed on a given point)

  X          Depth perception (i.e. three-dimensional vision, ability to judge distances and

               spatial relationships)

___        No special vision requirements

Full-Time Employee Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• 401k employer match
• Employee & dependent life insurance
• Great tuition benefits for employee, spouse & dependents
• PTO program
• Flexible work schedules 

(This job description does not constitute an employment agreement between The University of Bridgeport and employee. It is used as a guide for personnel actions and is subject to change by the employer as the needs of the employer and requirements of the job change.)