What are the responsibilities and job description for the Admissions Representative I position at The University of Alabama?
Pay Grade/Pay Range: Minimum: $40,200 - Midpoint: $50,300 (Salaried E5)
Department/Organization: 209315 - Marketing & Recruitment
Normal Work Schedule: Monday - Friday 8:00am to 4:45pm
Job Summary: The Admissions Representative I counsels individuals throughout the admissions and enrollment process based on their individual circumstances or needs. Evaluates prospective student’s academic preparation and interests to determine appropriate opportunities at the University. Represents the University at on- and off-campus events and information sessions. Provides superior customer service for prospective students and families.
Additional Department Summary: The Admissions Representative I provides initial admissions counseling and student support to prospective undergraduate and graduate students interested in pursuing distance learning programs. Cultivates prospective student inquiries. Serves as a liaison between campus student support services (admissions, advisors, registrar, student account services, and financial aid). Manages inquiries made via phone and through CRM system (Slate) and UA Online web page inquiries.
Required Minimum Qualifications: Bachelor's degree or higher.
Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions.
Skills and Knowledge: Excellent communication skills. Good organizational skills. Ability to handle multiple projects at once. Knowledge of institutional student services such as admissions, student receivables, and financial aid. Knowledge of UA's mainframe student information system (Banner) and CRM (Slate).
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases.
Salary : $50,300