What are the responsibilities and job description for the Activities Coordinator -FT position at The Unbound Collection by Hyatt?
Organization- Carmel Valley Ranch
Summary
Activities Coordinator – Job Responsibilities
Position Overview
The Activities Coordinator is responsible for creating and delivering exceptional guest experiences through activity bookings, coordination, and facilitation. This role requires strong administrative skills, confident guest interaction, and the ability to thrive in a fast-paced, fun, and service-oriented environment. The ideal candidate enjoys working with people, nature, and animals, and feels comfortable engaging groups both one-on-one and in front of larger audiences.
Key Responsibilities
Qualifications
Summary
Activities Coordinator – Job Responsibilities
Position Overview
The Activities Coordinator is responsible for creating and delivering exceptional guest experiences through activity bookings, coordination, and facilitation. This role requires strong administrative skills, confident guest interaction, and the ability to thrive in a fast-paced, fun, and service-oriented environment. The ideal candidate enjoys working with people, nature, and animals, and feels comfortable engaging groups both one-on-one and in front of larger audiences.
Key Responsibilities
- Assist hotel guests with activity bookings via phone and email, ensuring accurate and timely communication.
- Coordinate activities for corporate groups from initial outreach through final activity contracts and execution.
- Perform administrative duties using multiple software systems, including SpaSoft, Way, InDesign, Opera, and HotSOS.
- Facilitate and lead activities, confidently speaking in front of guests and groups when required.
- Maintain a high level of professionalism when interacting with hotel guests and corporate clients.
- Collaborate with internal departments to ensure seamless guest experiences.
- This person must have good communication skills and be able to work in a fast-paced environment.
Qualifications
- Qualifications & Skills
- Strong administrative and organizational skills with exceptional attention to detail.
- Comfortable working with multiple software platforms and learning new systems quickly.
- Excellent verbal and written communication skills.
- Professional, engaging, and guest-focused demeanor.
- Ability to multitask and perform well in a fast-paced environment.
- Confident and comfortable facilitating group activities.
- Passion for working with animals and nature.
- Positive attitude with enthusiasm for creating fun and memorable guest experiences.
- Wage Range of $21 to $23 per hour
Salary : $21 - $23