What are the responsibilities and job description for the Banquet Houseman position at THE UMSTEAD HOTEL & SPA?
The banquet houseman is responsible for event setup, breakdown and cleanliness of all banquet FOH and BOH areas.
Job Requirements:
- Able to lift a minimum of 75lbs over the course of a shift
- Able to stand/ walk for an extended period over the course of a shift
- Must be able to work a flexible shift that includes nights, weekends and holidays
Leadership:
- Setting up the event rooms in accordance with hotel standards, taking direction from the BEO and/or diagrams.
- Placing bottled water and candy amenity out for each guest in the AM and refreshing during lunch
- Steaming/ Ironing linens
- Performing room turns as needed
- Assisting servers with refreshes/ cleaning of rooms during breaks
- Assisting guest to transport/ move boxes/ equipment within hotel as need
- Working independently with little supervision in breaking down/ resetting rooms at the conclusion of an event.
- Taking care to protect the hotels equipment and assets from damage
- Cleaning and maintaining the banquet areas in accordance with hotel standards
- Vacuuming, Dusting, Mopping, Wiping, Sweeping
- Possibly learning to use the carpet shampooer
- Organizing and maintaining banquet linen storage
- Organizing and maintaining banquet equipment storage
- Polishing glasses for the meeting room setups
- General Knowledge:
- Table Types and Sizes
- Basic Room Configurations
- Linen Types and Uses
- Basic Understanding of Banquet Event Order (BEO)
- Lifting/ Carrying Safety
- Equipment Safety
- Hotel Behavior Standard
- High school or equivalent preferred
- 1-2 years as a banquet houseman in a hotel preferred
- Must be fluent in English
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Experience:
- Food Service: 1 year (Preferred)