Industry Relations Coordinator

Industry Relations Coordinator

The Travel Technology Association (Travel Tech)

Location: Hybrid; DC-area

Compensation: $50,000 - $56,350/year plus health insurance, 401k and other benefits

Commitment: Full-time

About Travel Tech

The Travel Technology Association (Travel Tech) promotes and protects the travel technology industry by advocating for transparency and competition and supporting innovation. Travel Tech represents the leading innovators in travel technology, including online travel agencies, metasearch engines, short-term rental platforms, global distribution systems, travel management companies, and the latest generation of early-stage travel technology start-ups.

Position Overview

Travel Tech is seeking a highly organized, detail-oriented Industry Relations Coordinator to provide essential operational, financial, and communications support across the association. This full-time role is central to ensuring smooth day-to-day organizational functioning, supporting leadership, and executing administrative, financial, and digital tasks.

The Industry Relations Coordinator will work closely with Travel Tech’s Senior Manager of Industry Relations and President & CEO. The ideal candidate thrives in a fast-paced environment, is proactive, and brings strong communication and technology skills.

Key Responsibilities

Financial & Accounting Support

• Manage invoicing, payments, and regular account maintenance.
• Process member dues invoices and maintain accurate records of accounts payable and receivable.
• Coordinate with vendors to ensure invoices are accurate, submitted, and paid on time.
• Reconcile banking and credit card transactions; sync and match transactions in QuickBooks.
• Investigate and resolve discrepancies in payments or billing.
• Support payroll processing.

Administrative Operations

• Provide general administrative support to leadership and staff.
• Manage scheduling, meeting coordination, and internal calendars.
• Maintain organizational mailing lists and contact databases.
• Prepare and organize documents, reports, and meeting materials.
• Support cross-team communication and keep operational processes running smoothly.

Communications & Marketing

• Create, format, and deploy newsletters.
• Assist with the development of marketing materials and basic communications content.
• Support social media posting, updates, and engagement.
• Update and maintain the Travel Tech website (content updates, postings, basic edits).

Research & Program Support

• Conduct occasional small-scale research projects to support industry initiatives.
• Prepare and maintain documentation such as data files, progress summaries, and reports.
• Observe select industry meetings, hearings, and seminars as needed.
• Collaborate with team members on ongoing projects.

Other Duties

• Demonstrate initiative and willingness to learn new tools and workflows.
• Assist with additional tasks as organizational needs evolve.

Qualifications

Required

• One year of paid office experience and/or successful track record of relevant internships.
• College degree.
• Strong organizational and time-management skills.
• Strong written and verbal communication skills.
• Tireless commitment to details and accuracy, especially with financial data.
• Excellent writing and analysis skills.
• Proficiency with QuickBooks, Microsoft Office, and basic digital tools. WordPress skills are valued but not required.
• Experience with scheduling, administrative workflows, and communication tasks.
• Basic familiarity with website content management and social media tools.
• Ability to work independently and meet deadlines in a remote environment.

Preferred

• Previous experience in an administrative, bookkeeping, or operations role.
• Familiarity with payroll processes and reconciliation.
• Interest in travel or tech industries and/or advocacy and public policy.
• Experience creating newsletters or managing mailing lists.

How to Apply

• Applicants should submit a cover letter, resume and a 1-2 page writing sample to admin@traveltech.org.