U.S. Travel Operations Accounting Supervisor

ABOUT US

At TTC, we are Enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives.

Behind every unforgettable journey is a passionate team making it happen. That’s where you come in.

OUR VALUES

Everything we do is guided by our five shared commitments:

• Value Every Voice - We put people first.
• Act with Integrity - We do what’s right.
• Explore Beyond Boundaries - We’re driven by curiosity.
• Own the Outcome - We take responsibility for our decisions.
• Succeed Together - We’ve got each other’s backs.

POSITION SUMMARY

This U.S. Travel Operations Accounting Supervisor role is responsible for supporting the financial operations of our U.S. touring brands by ensuring the timely and accurate recording of revenues, costs and profitability for our key accounts and internal brands.

This role has day-to-day responsibility for the administration and operation of our Tour Director payment and expense process, including reconciliation and reporting.

On a monthly basis, this role will have responsibility for the preparation of journal entries, reconciliation of accounts, and maintenance of financial systems.

KEY RESPONSIBILITIES

Tour Operations

• Oversea the processing of Travel Director tour returns to ensure accurate and timely recording and reconciliation of expenses and on trip optional sales.
• Conduct monthly Travel Director salary and on-the-road expense analyses by comparing budgeted versus actual hours and costs.
• Record journal entries for U.S. Tour Brands on-the-road costs, optional revenue, and optional costs related to U.S. Tour Brands and Key Accounts.
• Report and Analyze cost difference for Tour Cost for each tour.

Expense Management

• Maintain and update Travel Director expense policies within our systems to monitor user policy compliance.
• Administer Travel Director corporate cards, including issuing and cancelling cards, managing credit limits, reporting lost/stolen cards, filing disputes.

Accounts Receivable

• Prepare and post journal entries to Oracle for U.S. Tour Brands and Key Accounts.
• Accurately invoice for U.S. Tour Brands and Key Accounts, in accordance with contracted terms for each departure and optional sales.
• Prepare and issue invoices to South American Tours (SAT) for annual rebates and to hotels for override/rebate commissions as per contractual agreements.
• Maintain and monitor Key Accounts, including preparation of debtor aging reports to ensure timely collections.

Reporting & Review

• Create and maintain tour optional pricing sheets to be used for cost and revenue reconciliation.
• Generate monthly P&L reports for U.S. Tour Brands and Key Accounts detailing profitability by departure.

Other duties

• Perform additional duties and projects as assigned to support the finance team and broader business objectives.

ROLE SUCCESS CRITERIA

• This position requires strong analytical skills, attention to detail, and the ability to collaborate effectively across departments.

KEY INDIVIDUAL TRAITS

• Attention to detail: Carefully reviews work to ensure accuracy, quality, and completeness. Adheres to rules and procedures.
• Boldness: Approaches tasks and decisions with confidence and a proactive mindset, willingness to speak up and challenge the status quo.
• Service Orientation: Strives to deliver exceptional service with empathy, responsiveness, and a solutions-focused approach.

YOUR EXPERIENCE AND EXPERTISE

• Bachelor’s degree in Finance, Accounting, or a related field (desired).
• Minimum 2 years of relevant experience in an operations finance or accounting role.
• Prior experience in a travel or operationally complex industry preferred.
• Advanced Microsoft Excel skills required, including PivotTables, logical functions (e.g., IF, AND), and multi-criteria formula construction.
• Experience with Oracle, Power BI, or similar systems is a plus.

TRAVEL & OTHER REQUIREMENTS

• Work location: Hybrid (office & remote) in Costa Mesa, CA.