What are the responsibilities and job description for the Senior Technical Account Manager, Retail Client position at The Trade Desk?
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency.
WHO WE ARE LOOKING FOR:
The Senior Technical Account Manager will lead several of our key partner engagements, enhancing our integrations in ways that deepen client value and longterm partnership.This role is critical in supporting our largest retail clients as they build and scale their retail media networks. We are seeking someone who is confident managing high visibility initiatives and actively sharing best practices with a dynamic team of TAMs.
WHAT YOU WILL BE DOING:
- Manage the post-sale technical relationship for portfolio of accounts spanning multiple channel partners. Participate in strategic meetings to support engagements that require technical consultation
- Know our capabilities and differentiators to help the team identify opportunities to leverage them to solve business needs and support revenue growth
- Lead the development of project tracking and portfolio-specific goals based on the company's vision and define a framework for reporting progress with leadership.
- Ideate, scope, and program manage engineering work to facilitate custom solutions to be scaled across our partners
- Communicate and collaborate effectively with other functional leaders by solving business challenges together, identifying opportunities for growth, and collaborating to drive efficiency and effectiveness across the organizations.
SKILLS SUMMARY:
- Strong acumen for technical consulting and adept in influencing client technical investments that drive positive business outcomes
- You should have a passion for educating, training, and confidence to bring creativity to problem solving
- Expert project/program manager responsible for setting timelines, stakeholder management, and independently driving initiatives forward. Superb attention to detail is an absolute must.
- Experience with a formal project management method is a plus
- Superior relationship management skills including the ability to influence/advocate for your team in our collaborations with the Commercial and Technical organizations
- Effective decision making tactics that strives to clearly define the context, stay solution oriented and, when necessary, build advocacy with your leadership team
- Quickly grasp & learn new technical subjects and be able to explain them to others.
WHAT YOU BRING TO THE TABLE:
- 5 years of work experience in a technical client-facing role
- 2 years of adtech or adjacent industry experience
- Proficient working knowledge of Excel, Office and Outlook is a must
- Experience with SQL, web technologies/web programming languages, and APIs is strongly preferred
- Demonstrable creative thinking and problem-solving abilities
- Ability to manage multiple priorities and perform in a fluid, fast-paced work environment
- Experience working with clients, product, and engineering teams - with the ability to break down complex concepts to non-technical stakeholders
- Ability to communicate efficiently and effectively
- Experience with digital advertising technology is a major plus
#LI-JS1
The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.
[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CO, CA, IL, NY, WA, and Washington DC residents only: In accordance with CO, CA, IL, NY, WA, and Washington DC law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as variable compensation-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk's Employee Stock Purchase Plan.
The Trade Desk also offers a competitive benefits package. Click here to learn more.
Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave
As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.
Please reach out to us ataccommodations@thetradedesk.comto request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.
When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.
We embrace inclusion and belonging in everything we do — from celebrating the diversity of our workforce to making a positive impact on our industry.
https://careers.thetradedesk.com/inclusion-and-belonging
Salary : $93,800 - $172,000