What are the responsibilities and job description for the Hostperson position at The Townsend Hotel?
Comprehends full detailed menu and wine pairings in order to answer all questions regarding substitutions, omissions and food allergies and communicate this information to the guest.
Communicates all special events and promotions in restaurant to guests.
Receive all incoming telephone calls to the restaurant.
Adheres to large party policies described in Rugby Policy guide.
Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
Maintains station for neatness, cleanliness, proper setup, and backup supplies.
Document daily log detailing sales, guest interactions and any guest complaints.
Notifies management of all problems, complaints, and compliments.
BENEFITS
Success Coach every Thursday
Fifty percent off your restaurant bill for up to six guests
401 (k)
Discounted Bus Passes
Free meals during shift
PTO Program
& so much more!
QUALIFICATIONS:
Minimum of 2 years of fine dining experience preferred
High school graduate or equivalent required
Requires the ability to communicate with guests in English.
Previous experience with POS software and reservation software
WORKING CONDITIONS:
Requires full mobility for entire duration of shift
Must be able to safely grasp, lift, carry or otherwise move goods weighing up to 30lbs.
Must be able to be on feet for entirety of shift
This Job Description is intended to provide a general overview of the tasks, duties and responsibilities with the position identified below. Although an individual employed in this position is expected to perform all of the functions referenced below, differences may exist depending on the specific location where an individual may be working.
The Townsend Hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment is decided based on qualifications, merit, and business need. This policy applies to all terms and conditions of employment.
If you are interested in applying for employment with The Townsend Hotel and need assistance to apply for a posted position, please send an email to careers@townsendhotel.com or you may call us at 248-647-8640.