What are the responsibilities and job description for the Office Manager / Bookkeeper position at The Touch Up Shop Llc.?
The Office Manager is responsible for ensuring the smooth running of the office and helping to improve company procedures, profitability, and day-to-day operation.Their role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.
Our office manager is responsible for greeting and assisting customers; processing their paperwork, billing and payment collections, and providing information on services offered. They directly interact with internal and external customers in person and/or by phone, email, social media, etc., while providing professional, prompt customer service.
They are also responsible for a continuous flow of information between all departments to coordinate workloads and dispatch auto body estimators and technicians to jobs.Office Manager organizes and coordinates administration duties and office procedures.
Other responsibilities are maintaining databases and reports, and assisting in onboarding of new employees, while maintaining a high degree of confidentiality.
Qualifications:
- Possess an energetic, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great customer service skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Minimum of 2 years customer service and/or cash handling experience preferred
- Quickbooks bookkeeping experience
- Computer literate
- Knowledge of Auto Body industry a plus but not required
Job Types: Full-time, Part-time
Pay: $16.00 - $22.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $22