Front Desk Receptionist/Intake Assistant

Welcome to The Tot Spot, where fun and education meet! At TTS we strive to provide high-quality care, support children and their families, and foster a love for learning. As the Front Desk Receptionist/Intake Assistant, you will partner with families and staff by communicating with positivity, kindness, and compassion. You will help to ensure The Tot Spots vision and values come to life as you complete daily tasks!

For the position of Front Desk Receptionist/Intake Assistant, we are looking for an individual who is interested in childcare, enjoys clerical work, and is excited to grow with the company. You will help to ensure that the children (and families) remain our focus and that their best interests are at the heart of every decision we make! If this sounds like you, we would love to have the chance to meet you! Front Desk! Receptionist! Man, that sounds awesome!!!

The successful candidate will need to be:

• An excellent communicator with strong interpersonal skills

• Able to multi-task and prioritize tasks in a fast-paced environment

• Organized, detail-oriented, and able to prioritize tasks
• A self-starter, capable of working both independently and as a member of a team
• Dedicated, trustworthy, dependable, and flexible
• Prepared to always maintain confidentiality and in all situations

Overview of core job functions:

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  Office tasks such as answering and forwarding calls, filing and maintaining files, computer work, creating/printing/copying/faxing documents
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  Customer service tasks such as greeting people as they enter the program and fielding questions
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  Building beautification such as updating bulletin boards and maintaining the cleanliness of common areas
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  Assisting in the planning, preparation, and execution of engagement and other events
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  Other tasks, as deemed appropriate, by leadership

Examples of tasks commonly completed:

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  Monitoring the front door/greeting and screening families and visitors before allowing them entrance to the building
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  Answering the business phone line, forwarding calls, and taking/distributing messages
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  Creating enrollment flyers, classroom newsletters, and other promotional/informational materials and distributing them to the appropriate parties
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  Updating bulletin boards and seasonal decorations throughout the building
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  Assist in using company specific technology and programs (training provided)
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  Attend required company outreach events
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  Update student and family information and files annually
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  Sending and retrieving mail
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  Completing reference checks for perspective teachers/staff members

Required Qualifications:

• 18 years of age or older
• High School diploma or higher
• Able to pass a background check and drug screen, as required by the state
• Experience in an office setting (childcare/childcare setting experience is a bonus)
• Excellent oral and written communication skills
• Intermediate computer skills, including the use of Google Suites, Adobe, and Canva