What are the responsibilities and job description for the Medical Receptionist/Gastroenterology - M-Th (9-6), F (8-5) position at The Toledo Clinic?
Toledo Clinic's Gastroenterology Department, located on Woodley Rd in Toledo, is seeking a full-time Medical Receptionist to provide front office support in a busy medical office. The hours are Monday- Friday (8:00am - 5:00pm).
General Summary
Perform various clerical duties to support the operation of the office.
Works under the supervision of the Assistant Office Manager.
Essential Duties & Responsibilities
Knowledge, Skills & Abilities Required
General Summary
Perform various clerical duties to support the operation of the office.
Works under the supervision of the Assistant Office Manager.
Essential Duties & Responsibilities
- Consistently arrives at work on time and adheres to regular work schedule.
- Answering phones - courteously and professionally.
- Scheduling appointments, lab tests, surgeries, etc.
- Verifying referrals and/or pre-certifications.
- Updating insurance information.
- Answering general patient questions.
- Taking messages accurately and relaying to appropriate personnel.
- Collecting co-pays.
- Preparing and/or submitting charge tickets.
- Preparing and cleaning exam rooms.
- Sorting, filing and scanning patient charts.
- Confirm office appointments
- Call no shows and reschedule appointments.
- Other duties as assigned.
Knowledge, Skills & Abilities Required
- Consistently arrives at work in appropriate/professional attire.
- Completes all tasks within established time frame.
- Adheres to all clinic policies and procedures.
- Excellent communication, phone, and organizational skills.
- Computer skills helpful.
- Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
- Demonstrates adaptability to expanded roles.
- HS diploma or GED.
- Previous clerical experience in a Drs. office.