Sr. Manager, Legal Operations

TJX Companies Chez TJX Companies, chaque jour offre de nouvelles opportunités de croissance, d’exploration et de réussite. Vous ferez partie de notre équipe dynamique qui embrasse la diversité, favorise la collaboration et donne la priorité à votre développement. Que vous travailliez dans nos quatre sièges sociaux globaux, nos centres de distribution ou nos magasins de détail TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners et TK Maxx, vous trouverez de nombreuses opportunités d’apprendre, de prospérer et d’avoir un impact. Venez rejoindre notre famille TJX classée au Fortune 100, plus grand commerce de détail de produits à prix réduit dans le monde. Description du poste : The Opportunity: Lead the Legal Operations function for a Fortune 80 in-house legal department At TJX, you'll find the energy of a fast-paced, global retailer combined with the opportunity to make a meaningful impact. As our Legal Department continues to evolve and expand, we are seeking a highly strategic and operationally focused Senior Manager, Legal Operations to lead efforts to refine and optimize how legal services are delivered across the organization. This is an exciting role for a seasoned legal operations professional to partner with legal leadership, drive innovation, optimize technology and processes, and help shape the future operating model of a dynamic in-house legal function. It is a hybrid position which requires a minimum of 2 days per week in our Framingham, MA headquarters. What You'll Do: As Senior Manager, Legal Operations, you will be a trusted partner to Legal leadership, responsible for enabling attorneys and legal professionals to operate more efficiently, strategically, and cost-effectively. You will lead initiatives spanning technology, analytics, process improvement, vendor management, and department operations while helping define and execute the Legal Department's long-term operations roadmap. Drive Legal Technology & Digital Transformation Lead the evaluation, implementation, optimization, and ongoing management of technology platforms, including matter management, workflow automation, document and knowledge management, e-billing, e-discovery, invoicing, budgeting, and AI-enabled solutions. Identify opportunities to leverage enterprise technologies and emerging tools to enhance Legal Department effectiveness and scalability. Serve as the primary liaison between Legal and IT partners, ensuring successful implementation, governance, and support of legal technologies. Develop recommendations that align technology investments with strategic legal operations priorities and future business needs. Deliver Data-Driven Insights Initially build and oversee automated reporting, dashboards, and key performance metrics that support leadership decision-making. Monitor and analyze legal spend, including outside counsel costs, consulting services, staff augmentation, budgets, forecasts, and accruals. Develop metrics and reporting around workload volume, turnaround times, resource utilization, and operational bottlenecks. Provide actionable insights and regular business reviews to Legal Department and senior leadership. Lead Process Improvement & Operational Excellence Identify and implement opportunities to streamline workflows, improve service delivery, and increase visibility into legal work and resource allocation. Support the development and maintenance of legal knowledge management resources, including templates, clause libraries, playbooks, policies, and training materials. Partner with cross-functional stakeholders to enhance legal intake, triage, and service delivery processes. Drive workflow standardization, automation initiatives, and client self-service solutions where appropriate. Support department-wide transformation initiatives, continuous improvement programs, and related change management activities. Enhance Key Department Operations Oversee key operational activities, including new Associate onboarding, vendor onboarding, access management, records management, retention programs, and legal subscriptions. Support law firm and vendor management activities, including engagement terms, billing guidelines, renewals, and rate structure consistency. Support initiatives to communicate with business stakeholders across the organization. Develop and coordinate department communications, newsletters, meetings, summits, and other engagement initiatives that strengthen collaboration and community across the Legal organization. What You'll Bring: Requirements Bachelor's degree required or equivalent professional experience. Minimum of 10 years of progressive experience in legal operations, legal project management, or a related field within a large corporate legal department. Demonstrated experience implementing, administering, and optimizing legal technology platforms and solutions. Strong background in legal spend management, including outside counsel management, budgeting, forecasting, accruals, and invoice review processes. Experience reviewing, negotiating, and managing commercial and vendor agreements. Proficiency with Microsoft Office applications. Advanced legal or business education is a plus. Professional certifications such as CLOC, PMP, Legal Operations, Contract Management, or similar credentials are preferred. Additional Attributes: Possesses operational discipline with strategic vision. Highly organized, analytical, and process oriented. Proactive, pragmatic, and solution focused. Strong collaborator who can build relationships and influence across functions and levels. Comfortable leading change and driving adoption of new processes and technologies. Skilled at balancing strategic priorities with hands-on execution. Demonstrates exceptional judgment, integrity, and discretion. Comfortable and capable of presenting to all levels including Sr. Executives. Ability to analyze and translate complex data into actionable business insights. Adaptable, curious, and eager to continuously learn and improve. Parmi les avantages sociaux que nous proposons figurent les réductions pour les collaborateurs ; des contributions correspondantes au régime 401(k) ; une assurance maladie/dentaire/optique ; un compte d’épargne santé ; un compte de dépenses flexibles de santé/prévoyance ; une assurance-vie ; une assurance d’invalidité de courte/longue durée ; des congés payés/jours fériés/congé maladie/congé de deuil/congé parental d’éducation ; un programme d’aide aux employés ; des programmes de primes ; des réductions pour les assurance automobile/domicile ; un programme de bourses d’études ; une aide à l’adoption/la maternité ; une aide à l’arrêt du tabac ; des réductions pour garde d’enfants/achat de téléphone portable ; une assurance pour animaux de compagnie/juridique ; un crédit mutuel ; et des primes de recommandation. Tous les avantages sociaux sont soumis aux conditions applicables du régime ou du programme (y compris les conditions d’éligibilité) et peuvent changer de temps à autre. Contactez votre représentant TJX pour en savoir plus. En plus de notre politique de porte ouverte et de notre environnement de travail solidaire, nous nous efforçons également de fournir un salaire et des avantages sociaux compétitifs. TJX examine la candidature de tous les candidats à l’emploi sans tenir compte de la race, de la couleur de peau, de la religion, du sexe, de l’orientation sexuelle, de la nationalité, de l’âge, du handicap, de l’identité et de l’expression de genre, du statut de famille ou militaire, et sans se fonder sur le statut d’un individu au sein d’un groupe ou d’une classe protégé par la loi fédérale, étatique ou locale applicable. En outre, TJX offre des aménagements raisonnables aux personnes qualifiées avec handicap, conformément à la loi américaine Americans with Disabilities Act et à la législation locale et étatique applicable. Adresse : 550 Cochituate Road Site: USA Home Office Framingham MA 550 Cochituate Rd This position has a starting salary range of USD $117,000.00 to $152,100.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives. TJX est le premier commerce de détail de vêtements et d’accessoires pour la maison à prix réduit aux États-Unis et dans le monde. Nous comptons quatre bureaux sièges sociaux mondiaux, sept marques et près de 4 700 magasins répartis dans neuf pays, et cinq sites de commerce électronique de marque distincte. En tant que collaborateurs, nous faisons la différence grâce à nos contributions : nous collaborons pour ravir les clients avec des trésors cachés. Chez TJX, nous demandons à tous de faire preuve d’honnêteté, d’intégrité et de traiter les autres avec dignité et respect. Nous proposons de superbes opportunités, une culture incroyable et un sentiment d’enthousiasme à l’égard de l’avenir. Chaque jour est une nouvelle aventure, une nouvelle chance de découvrir le commerce de détail. Nous n‘avons pas peur de nous démarquer. De nous différencier. De défendre nos valeurs.

Salary : $117,000