Payroll Rep

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Job Description

The Opportunity: Contribute To The Growth Of Your Career.

Duties And Responsibilities

• Serve as the initial point of contact for all payroll-related inquiries from Associates.
• Provide clear and accurate responses to general payroll questions or escalate complex issues to the Payroll Supervisor or other relevant team members.
• Maintain detailed records of all inquiries and responses in the payroll system.
• Assist in generating reports on payroll inquiries to help identify common trends and areas for improvement.
• Basic knowledge of payroll processes and procedures.
• Ability to explain payroll-related information clearly and accurately to Associates.
• Strong organizational skills with the ability to handle multiple inquiries at once.
• Willingness to collaborate and seek guidance from senior payroll team members when necessary.
  
  

Who We Are Looking For: You.

• 1-3 years’ experience in Payroll or equivalent experience in customer service/support in a call center or retail business
• Communication: Strong verbal and written communication skills to address inquiries and provide clear explanations.
• Problem-solving: Ability to identify common payroll issues and escalate them appropriately.
• Customer Service: A customer-focused approach to ensure a positive experience for Associates seeking payroll assistance.
• Organizational: Good organizational skills for managing records and inquiries efficiently.
• Teamwork: Ability to work well with others and support the overall payroll team in resolving issues.
  
  

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address

300 Value Way

Location:

USA Home Office Marlborough MA 300 Value Way

This position has a starting pay range of $19.40 to $24.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.