What are the responsibilities and job description for the Loss Prevention Detective position at The TJX Companies, Inc.?
Company Description TJX Companies, Inc. is the leading off-price retailer of apparel and home fashions in the U.S. and globally, operating nearly 4,700 stores across nine countries, along with multiple branded e-commerce sites. With four global home offices and seven distinct brands, TJX offers customers a constantly changing assortment of quality, brand-name merchandise at excellent values. Associates at TJX are encouraged to collaborate, contribute ideas, and help create an engaging shopping experience. Team members play a direct role in delighting customers with unexpected finds and hidden treasures every day.
Role Description The Loss Prevention Detective is a full-time, on-site role based in Burlington, VT. This role focuses on protecting company assets by monitoring store activity, identifying potential theft or policy violations, and responding to incidents in a safe and professional manner. Day-to-day responsibilities include conducting surveillance, reviewing CCTV footage, performing investigations, and documenting findings according to company procedures. The Loss Prevention Detective collaborates with store leadership and associates to promote awareness of loss prevention practices, supports merchandise protection strategies, and assists with audits and compliance checks. This role also engages with local law enforcement when necessary, while maintaining a strong customer-service mindset and adhering to all safety and legal standards.
Qualifications
Role Description The Loss Prevention Detective is a full-time, on-site role based in Burlington, VT. This role focuses on protecting company assets by monitoring store activity, identifying potential theft or policy violations, and responding to incidents in a safe and professional manner. Day-to-day responsibilities include conducting surveillance, reviewing CCTV footage, performing investigations, and documenting findings according to company procedures. The Loss Prevention Detective collaborates with store leadership and associates to promote awareness of loss prevention practices, supports merchandise protection strategies, and assists with audits and compliance checks. This role also engages with local law enforcement when necessary, while maintaining a strong customer-service mindset and adhering to all safety and legal standards.
Qualifications
- Strong Retail Loss Prevention and asset protection skills, with experience in a retail environment preferred.
- Proficiency in Surveillance and Closed-Circuit Television (CCTV) monitoring to detect and deter theft and safety risks.
- Investigation skills, including interviewing, evidence collection, incident reporting, and case follow-up.
- Effective Communication skills to work with store teams, leadership, and external partners such as law enforcement.
- Ability to remain calm under pressure, exercise sound judgment, and follow established policies and procedures.
- Attention to detail, strong observational skills, and the ability to work both independently and as part of a team.
- Basic computer skills and comfort using digital systems and reporting tools.
- Prior experience in security, law enforcement, or military is beneficial but not required.
- High school diploma or equivalent; additional training or certifications in loss prevention or security are a plus.