Event Operations Manager (Workplace Services)

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Events and Operations Manager (Workplace Services) The WPS Operations Events and Operations Manager works collaboratively with the Workplace Services team to deliver on the vision and mission of the department. This role provides exceptional customer service to ensure a high level of Associate engagement and experience. We are seeking a highly organized, detail-oriented Operations Event Manager to strategically manage the planning and execution of all internal events and meetings that support our associate experience and key business functions. This role ensures that every internal touchpoint—from leadership offsites to team-building events to enterprise-wide meetings—runs smoothly on brand, and with strategic intent. The individual will manage, implement, and continuously improve the Event Reservation process and other operations-related workflows across TJX Home Office and Campus locations. This includes leading and overseeing event logistics, stakeholder coordination, and process innovation to support seamless execution and operational excellence. What you will do Process Development & Implementation Lead change and improvement of existing event reservation process Drive collaboration with internal and external WPS teams to ensure successful implementation. Continuously evaluate and improve the process for efficiency and effectiveness. Event Planning & Execution Manage all aspects of event logistics including location selection, room setup and breakdown, catering, and special requests. Maintain the event calendar and manage scheduling, updates, and change requests. Ensure events are executed smoothly and meet stakeholder expectations. Stakeholder Communication & Coordination Serve as the primary point of contact for Associates to assess event needs and provide guidance. Develop strategic vision and project planning for all events. Assign event-related tasks to appropriate stakeholders and monitor progress. Ensure high quality and timely delivery from everyone involved in executing events Organize and facilitate meetings with stakeholders to align upcoming events and address issues. Continuous Improvement & Innovation Propose creative solutions to streamline internal workflows and enhance the Associate experience. Collect and analyze feedback to drive process enhancements and ensure satisfaction. Relationship Management Foster strong relationships with Associates, vendors, business partners, and internal teams. Partner with core Home Office partners and vendors to deliver successful event experiences Manage each event and respond proactively to any obstacles Ensure alignment and collaboration with all stakeholders across all event-related functions. Lead planning and logistics for all internal meetings and events, including: Leadership meetings and offsites Quarterly/annual town halls Employee appreciation and engagement events Onboarding events and training Department/team retreats Develop detailed schedules, workplans, budgets, and timelines. Coordinate with internal stakeholders (HR, IT, Comms, Facilities, etc.) to align goals and ensure smooth delivery. Source and manage vendors (catering, A/V, rentals, venues, swag, etc.) Qualifications 5 years of proven experience in corporate event planning, operations, or workplace services. Exceptional organizational and project management skills. Communication and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment. Proven track record of delivering successful internal meetings and experiences in a fast-paced corporate environment Ability to manage multiple stakeholders and priorities with grace under pressure Bachelor’s degree in Communications, Hospitality, Business, or related field (or equivalent experience) Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 300 Value Way Location: USA Home Office Marlborough MA 300 Value Way TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, and nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions - collaborating in delighting shoppers with hidden treasures. At TJX, honesty, integrity, and treating each other with dignity and respect matter. We offer great opportunities, an incredible culture, and a sense of excitement for the future. Every day is a new adventure, a fresh chance to experience retail. We're not afraid to stand out. Stand apart. Stand for something.