What are the responsibilities and job description for the Sous Chef position at The Terraces at Lakewood?

EDUCATION/EXPERIENCE:

At least one (1) year prior experience in a food service department required.
Supervisory experience desirable.
Must have compassion for and desire to work with the elderly while recognizing that the community is the residents’ home.
Must demonstrate the ability to work responsibly as a team leader, member and as well as an individual.
Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
Must be able to communicate effectively with residents, families, staff, vendors, and the general public.
Control labor cost, linen cost, miscellaneous food and beverage expenses.
Must meet all health requirements.
Must pass criminal background check.
Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.
Must have ServSafe Certification, as applicable.

Works closely with the Executive Chef and serves as his/her replacement in his/her absence.
Strong working knowledge concerning proper food storage procedures, e.g., defrosting frozen food, cooking at required temperatures and maintenance of food at safe temperatures.
Maintain clean work area by assigning cleaning schedules to dietary team members.
Receives deliveries in accordance with purchase orders.
Ability to work in a fast paced, multi-tasking environment.
Assist with designing new recipes, planning menus and selection plate presentations.
Ensure quality and timeliness of food delivery and presentation.
Obtain feedback on food and service quality, and handling customer concerns and complaints.
Setting and monitoring performance standards for team members.

Responsible for ensuring that all team members are providing excellent customer service to internal and external customers.
Perform job duties for residents and with team members in a courteous and professional manner.
Take initiative to ensure resident safety and satisfaction is a priority.
Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents’ families and friends, prospective residents and their families, referral sources, vendors and regulators).
Answer phones appropriately, according to company and community standards.
Continuously improve resident satisfaction through compliance, menu options and comment card feedback with Bermuda Village standards of operations and training.

Ensure compliance and understanding of all regulations regarding residents’ rights.

Communicates and adheres to company policies and procedures.
The job description provides a framework for the job; other duties may be assigned as necessary.

Scheduled hours; available evening and weekends for events.
Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post- disaster, etc.).
Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, and other air contaminants.
May be subject to the handling of and exposure to hazardous chemicals.

Medium work: ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff.

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